Enron Mail

From:leslie.reeves@enron.com
To:sally.beck@enron.com
Subject:Phoenix Rate Server Problems
Cc:
Bcc:
Date:Tue, 2 Jan 2001 01:22:00 -0800 (PST)

FYI - another system issue. I have asked Chris Schomer to let me know who is
responsible for monitoring this or if it is a control we need to put in
place. Operationally - we will be able to meet close deadlines; the gas
accrual will be done one day later than planned and I am checking into the
financial accural.
I will keep you posted. If you have any questions, please let me know.

Thanks,
Leslie
---------------------- Forwarded by Leslie Reeves/HOU/ECT on 01/02/2001 09:12
AM ---------------------------


Chris Schomer@ENRON
01/01/2001 12:40 PM
To: Bryce Baxter/HOU/ECT@ECT, Kristen J Hanson/HOU/ECT@ECT, Katherine L
Kelly/HOU/ECT@ECT, Rita Wynne/HOU/ECT@ECT, Melissa K Ratnala/HOU/ECT@ECT
cc: Leslie Reeves/HOU/ECT@ECT, Jeff Johnson/Corp/Enron@Enron, Brian
Ripley/NA/Enron@ENRON, Russ Whitton/HOU/ECT@ECT, Steve Neal/HOU/ECT@ECT,
Brian Ripley/NA/Enron@ENRON, Richard Pinion/HOU/ECT@ECT, Donna
Greif/HOU/ECT@ECT
Subject: Phoenix Rate Server Problems

All,

It appears that the Phoenix Rate Server was down for the time period in
question. Apparently some new Unix folks decided to clean up some files on
the Phoenix box and deleted some Phoenix system files. Phoenix only has 1
support person and he is out on vacation. Someone from the Sitara production
support team was able to restart the system today and the extract was rerun.
We are currently re-running the mass draft to pick up the new rates. We
should be good to go for Tuesday 6:00 am.

Chris
---------------------- Forwarded by Chris Schomer/Corp/Enron on 01/01/2001
10:51 AM ---------------------------


Chris Schomer
12/31/2000 08:54 PM
To: Bryce Baxter/HOU/ECT@ECT, Kristen J Hanson/HOU/ECT@ECT, Katherine L
Kelly/HOU/ECT@ECT, Rita Wynne/HOU/ECT@ECT, Melissa K Ratnala/HOU/ECT@ECT
cc: Leslie Reeves/HOU/ECT@ECT, Jeff Johnson/Corp/Enron@Enron, Brian
Ripley/NA/Enron@ENRON, Russ Whitton/HOU/ECT@ECT, Steve Neal/HOU/ECT@ECT,
Brian Ripley/NA/Enron@ENRON, Richard Pinion/HOU/ECT@ECT, Donna
Greif/HOU/ECT@ECT

Subject: Phoenix Rate Server Problems

All,

It appears that we have not been picking up rates from Phoenix since December
24th (the job was finishing, just not picking up any rates). At first glance
the problem may be related to our losing access to the Phoenix server. We
plan on the following action:

1) Run the mass drafts as planned tonight.
2) Determine and fix the cause of the problem with the rate server load on
Monday, January 1st. The rate server load process will then be rerun for the
missing time periods.
3) Rerun the current month mass drafts for all gas entities on Monday,
January 1st. Prior months should not be affected.
4) Put better detective controls in place to make sure any problems in the
future get identified as they occur.

Chris