Dashboard Report

The Integrated Solution Center has prepared a report called =01&Monthly=20
Dashboard=018 for your business unit, ENA for the month of February=
.

The purpose of this report is to provide you with information submitted=20
through the SAP Hotline. This report was carefully selected to summarize t=
he=20
criticality of issues pertaining to an area as explained further in the=20
report. The items listed are broken down by the number of tickets and t=
he=20
number of exceptions per priority level of critical, urgent, high, medium,=
=20
and low. The report also addresses the grand total of tickets and total=20
number of exceptions, these exceptions are based against the SLAs.

The ISC recognizes the importance of communication associated with our=20
customers, and is ready to provide you this information on a monthly basis.=
=20
Therefore, please expect this report to be generated and provided to you=
=20
via email on a monthly basis.

Should you encounter any questions, please contact: Martha Utley Ext.=20
5-6328 .