This goes to a discussion I had with Jeff this morning. We have had IT
problems of some sort or another every day this week which has prevented us
from getting the daily reports out by 8:30 (our target time with Jeff). I
have talked to Steve Stock and Richard Burchfield and have been trying to
reach Beth for a few days to determine what can be done from an IT
perspective. The problem is that it is not the same thing but has been a
different problem every day (metacalc, servers going down, Lotus Notes
problems...). I will talk to Beth and let you know if we need to escalate.
I would hope she would dedicate the appropriate resources to ensure that
these problems do not continue.

---------------------- Forwarded by Brent A Price/HOU/ECT on 13/10/2000 09:47
---------------------------

From: Jeffrey A Shankman 13/10/2000 09:06

To: Sally Beck/HOU/ECT@ECT, Beth Perlman/HOU/ECT@ECT, Brent A
Price/HOU/ECT@ECT
cc:
Subject:

I know we've made good progress with respect to morning reports for EGM.
However, I continue to receive most reports after 9:00 a.m., which is too
late into the trading day. Please let me know if there are resources you
need, so this aspect of EGM can run as smoothly as ENA gas.

Thanks.

Jeff