Re: Report on London Middle Office RiskTrac Performance

Dear James,

Thanks for the e-mail. The info I sent yesterday was not complied by me. I
took over the reporting just yesterday and am making changes to it. The
information I will provide on the log from London is what I hear in the
morning meeting. What I need to do is ensure I get complete info from you,
so I will send you the London information each day as I understand it and you
can add comments.

Thanks

Shona

James New@ECT
11/10/2000 06:45 AM
To: Shona Wilson/NA/Enron@Enron
cc: Sally Beck/HOU/ECT@ECT, Mike Jordan/LON/ECT@ECT

Subject: Report on London Middle Office RiskTrac Performance

Shona,

Thanks for your task force summary.

Below is what I have already produced here from the London perspective.

Should we not be looking to get more detail of exactly the reasons were
especially for human errors and highlight those areas where the problems
arise rather than grouping things together and in so doing losing the detail
? Also we should try to get some trend information so that it is clear where
we are improving (or not as the case may be) on both a general and specific
book basis.

James
---------------------- Forwarded by James New/LON/ECT on 10/11/2000 12:43
---------------------------

James New
09/11/2000 16:25
To: Debbie R Brackett/HOU/ECT@ECT, Rick Buy/HOU/ECT@ECT
cc: Sally Beck/HOU/ECT@ECT, David Hardy/LON/ECT@ECT, Fernley
Dyson/LON/ECT@ECT, Mike Jordan/LON/ECT@ECT, David Port/Market
Risk/Corp/Enron@ENRON

Subject: Report on London Middle Office RiskTrac Performance

Debbie,

Using the data you kindly sent me I had one of my guys extract the
performance issues from a London stand point and specifically look into the
incidence of human errors as those we can 'influence' immediately.

I am glad to say that the human error rate is very low and over this
(approximate) 30 business day period and in fact there were only 5 human
errors on around 120 officialised DPRs.

London IT are also going to analyse the data to try to pinpoint trends in
their area.

Please let me know if this is informative.

Regards James