HotTap Call Review - November 12-18, 2001

From: deborah.dunten@enron.com

To: lynn.blair@enron.com, john.buchanan@enron.com, mary.draemer@enron.com,helpdesk.hottap@enron.com, hasan.kedwaii@enron.com, maggie.matheson@enron.com, gerry.medeles@enron.com, sheila.nacey@enron.com, ramona.betancourt@enron.com, scott.abshire@enron.co

Subject: HotTap Call Review - November 12-18, 2001

Cc:

Bcc:

Date: Wed, 21 Nov 2001 11:23:20 -0800 (PST)

The attached workbook contains a review of the HotTap Helpdesk calls recorded in the
period Monday, November 12 through Sunday, November 18, 2001.

Deborah
HotTap Helpdesk
3-6063