|
|
Enron Mail |
Terrie/Cindy,
Once you all finalize the general letter, it would probably be an appropriate response here. it won't make her feel any better, but it will at least acknowledge that we received her complaint -----Original Message----- From: Denne, Karen Sent: Friday, December 21, 2001 10:50 AM To: Pieper, Kalen; Olson, Cindy; O'rourke, Tim Subject: FW: Consumer Feedback to Enron Corp from Meredith Stewart fyi... -----Original Message----- From: Radford, Pat Sent: Friday, December 21, 2001 8:33 AM To: Denne, Karen Subject: FW: Consumer Feedback to Enron Corp from Meredith Stewart Interesting letter below: -----Original Message----- From: Meredith Stewart <meredithtx@hotmail.com<@ENRON Sent: Thursday, December 20, 2001 5:14 PM To: Jeffrey K. Skilling Subject: Consumer Feedback to Enron Corp from Meredith Stewart Type of Feedback: Complaint Feedback Category: Overall Experience This letter is being sent to your company by PlanetFeedback.com at the request of Meredith Stewart. If there is a cc: list at the end of the letter, the people on the list also have received a copy. PlanetFeedback.com is free service that gives consumers the online tools they need to send feedback to companies easily and quickly. If appropriate, we recommend that you respond to this consumer's letter. When you do, please send a copy of your response to respond@email.planetfeedback.com, fax it to (513) 618-6702 or mail it to PlanetFeedback, 1128 Main St., Cincinnati, OH 45210-5300. (Sorry, we can't reply to that e-mail address. Contact us through our Web site if you have other issues to discuss). ============================================== December 20, 2001 TO: Jeffrey K. Skilling, CEO Enron Corp P.O. Box 1188 Houston, TX 77251-1188 FROM: Meredith Stewart 309 Gray St. Apt 2510 Houston, TX 77002 713-521-0252 meredithtx@hotmail.com RE: PLANETFEEDBACK REFERENCE NUMBER 1177072 Dear Mr. Skilling, I'd like to bring your attention to a complaint I have with your company's overall experience. I know you appreciate your customers and want to keep them happy, so I am certain you'll want to address this quickly. This incident has infuriated me. Here's the problem: How DARE you treat your former employees the way you have in the last three weeks!!! To throw employees who have devoted their lives to make your company great out on the street with no severance and trying to get out of the WARN act is a disgrace. We were told to wait out the bankrupty, and you would be petitioning the court for a severence in addition to the measly $4500 we received. It's been like pulling teeth to get information about our termination date, unemployment, insurance, and all of our unanswered questions. And to top it all off, you gave YOURSELVES $58 million dollars in BONUSES! Meanwhile, there are former employees out there that have lost their entire retirement, kids who aren't getting a Christmas this year, and families having to sell their homes. How do you sleep at night?!?!?! My situation isn't as bad as some, but I got screwed nonetheless. With only a year of experience, all at Enron, I'm having an EXTREMELY hard time competing with the talented Enron exes. I have a wedding in six months, student loans, a car note, credit card debt, and I was FOUR DAYS AWAY from closing on a new house that I can't get anymore because I don't have a job. Frivilous, maybe, but I don't know what I'm supposed to do now with no benefits and desperately trying to fight depression, which doesn't make this any easier. I hope the bankruptcy court Here's what I'd like to see happen: Just pay all the employees you've laid off since November the severance you kept telling us we would get. That and any outstanding monies that the $4500 didn't cover (this includes payment for our unused vacation time!!!). We will NOT let you get away with this. My overall experiences with your company have been extremely negative. This incident has discouraged me. I definitely won't recommend you to any of my family or friends. Again, I am sure you are interested in satisfying your customers, so I hope you'll move quickly on this complaint. Thanks. Sincerely, Meredith Stewart meredithtx@hotmail.com CC: Jose Lazo 1400Smith.com Sheila Jackson-Lee Phil Gramm Kay Bailey Hutchison Henry Cuellar ============================================== COMPANY RATINGS PlanetFeedback.com compiles ratings on companies based on the opinions and satisfaction levels of consumers. To see how your company stacks up, or to see how your competitors are doing, please click on http://www.planetfeedback.com/ratings. To find out how PlanetFeedback.com creates and updates the company ratings, click on http://www.planetfeedback.com/ratings/learnmore. WHAT WE OFFER As a service to businesses, PlanetFeedback offers ExpressFeedback, a faster and more efficient way to handle Web-based consumer feedback. The benefit to companies? Increased revenue, lower costs associated with handling real-time feedback, enhanced consumer insight, and satisfied, more loyal customers. ExpressFeedback can be up and running in a matter of weeks. For more information and a emonstration of ExpressFeedback, please visit PlanetFeedback's business Web site at http://biz.planetfeedback.com/biz, e-mail us at B2B@planetfeedback.com or call sales at (513) 618-6700. IS THIS LETTER FINDING ITS WAY TO YOU CORRECTLY? We want to be sure that this consumer letter finds it way to you smoothly. All PlanetFeedback letters are addressed to your company's CEO, but if someone else on your staff is better equipped to handle customer feedback, please send the correct contact information for that e-mail account and we'll direct the letter accordingly. E-mail the correct information to companyinfo@email.planetfeedback.com, fax it to (513) 618-6702 or mail it to PlanetFeedback, 1128 Main St., Cincinnati, OH 45210-5300. Please include the name of your company. Thanks! QUESTIONS or COMMENTS? If you have questions about how PlanetFeedback.com works or how to respond to this letter, you'll find the answers to most of your questions on our FAQ page at http://biz.planetfeedback.com/biz/resources. CONTACT US You can also e-mail us at companyinfo@email.planetfeedback.com or call us at 1-888-FEEDBACK (or 1-888-333-3222). We will help you however we can. We're open to your suggestions for improving our service. Thanks!
|