Patience my friend - before a meaningful change can occur in the A/A program
some of the changes in the EI groups need to be resolved. That process is
underway - I envision taking a comprehensive solution to Jeff towards the end
of this quarter with Charlene on side. I will discuss with you when I have
more details.

Regards
Delainey
---------------------- Forwarded by David W Delainey/HOU/ECT on 08/31/2000
07:12 PM ---------------------------

From: Jeffrey A Shankman 08/31/2000 05:12 PM

To: David W Delainey/HOU/ECT@ECT
cc:
Subject:

In as much as I have been one of the bigger supporters of the staff in the
A/A program and the program itselt, I'm about at my ropes end with them. How
do we get control of the thing?

Jeff