EOL Shockwave error

Torrey/Mark,

Below is the error message Chris gets when logging in to EOL. If we hit Yes
it keeps coming back with the same error. (Sometimes it works though... you
figure it out). If you hit No, the browser session freezes up.

We have done the following:

Uninstalled/Reinstalled Shockwave
Reinstalled browser

Please look at this ASAP since he needs to be able to see the customer screen.

Thanks,

Attila
x6912