Enron Mail

From:no.address@enron.com
To:
Subject:Weekend Outage Report for 11-9-01 through 11-11-01
Cc:
Bcc:
Date:Thu, 8 Nov 2001 14:51:58 -0800 (PST)



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W E E K E N D S Y S T E M S A V A I L A B I L I T Y

F O R

November 9, 2001 5:00pm through November 12, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES:

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI:
Impact: CORP
Time: Fri 11/9/2001 at 12:00:00 PM CT thru Sat 11/10/2001 at 4:00:00 AM CT
Fri 11/9/2001 at 10:00:00 AM PT thru Sat 11/10/2001 at 2:00:00 AM PT
Fri 11/9/2001 at 6:00:00 PM London thru Sat 11/10/2001 at 10:00:00 AM London
Outage: EDI_QA Oracle database upgrade
Environments Impacted: Corp
Purpose: To comply with corporate standardization
Backout: Restore the database to its original state
Contact(s): Maria Santiago 713-345-7354
John Kratzer 713-345-7672
Karen O'Grady 713-345-7149

ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS:
Impact: EXTPIX1/HOPIX1
Time: Fri 11/9/2001 at 10:30:00 PM CT thru Sat 11/10/2001 at 12:30:00 AM CT
Fri 11/9/2001 at 8:30:00 PM PT thru Fri 11/9/2001 at 10:30:00 PM PT
Sat 11/10/2001 at 4:30:00 AM London thru Sat 11/10/2001 at 6:30:00 AM London
Outage: EXTPIX1 Maintenance
Environments Impacted: All
Purpose: Prevent bottleneck
Backout: undo changes
Contact(s): Jim Brigham 713-345-4104

Impact: ECN 22, 25, 26, 27, 28, & 35
Time: Sat 11/10/2001 at 9:00:00 AM CT thru Sat 11/10/2001 at 6:00:00 PM CT
Sat 11/10/2001 at 7:00:00 AM PT thru Sat 11/10/2001 at 4:00:00 PM PT
Sat 11/10/2001 at 3:00:00 PM London thru Sun 11/11/2001 at 12:00:00 AM London
Outage: Telecom Clean Up
Environments Impacted: Corp
Purpose: Better LAN management
Backout: I (Mark Trevino) will be available to solve any issues that may occur (switches that do not come back online).
Contact(s): Mark Trevino 713-345-9954

FIELD SERVICES: No Scheduled Outages.

INTERNET: No Scheduled Outages.

MESSAGING:
Impact: Nany-msmbx01v
Time: Fri 11/9/2001 at 5:00:00 PM CT thru Sat 11/10/2001 at 1:00:00 AM CT
Fri 11/9/2001 at 3:00:00 PM PT thru Fri 11/9/2001 at 11:00:00 PM PT
Fri 11/9/2001 at 11:00:00 PM London thru Sat 11/10/2001 at 7:00:00 AM London
Outage: Upgrade Nany-msmbx01v
Environments Impacted: Users on Nany-msmbx01v
Purpose: In order to standardize all E2k servers.
Backout:
Contact(s): Dalak Malik 713-345-8219

Impact: Exchange Servers
Time: Sat 11/10/2001 at 5:00:00 PM CT thru Sat 11/10/2001 at 9:00:00 PM CT
Sat 11/10/2001 at 3:00:00 PM PT thru Sat 11/10/2001 at 7:00:00 PM PT
Sat 11/10/2001 at 11:00:00 PM London thru Sun 11/11/2001 at 3:00:00 AM London
Outage: Installing EXifs.dll hotfix and store hotfix to the Exchange Servers
Environments Impacted: All Exchange users
Purpose: Stability standardization
Backout:
Contact(s): Dalak Malik 713-345-8219

Impact: Nahou-msmbx01v
Time: Sat 11/10/2001 at 7:00:00 PM CT thru Sat 11/10/2001 at 9:00:00 PM CT
Sat 11/10/2001 at 5:00:00 PM PT thru Sat 11/10/2001 at 7:00:00 PM PT
Sun 11/11/2001 at 1:00:00 AM London thru Sun 11/11/2001 at 3:00:00 AM London
Outage: Exchange user database maintenance
Environments Impacted: Users on server nahou-msmbx01v
Purpose: Database has over 13 GB white space
Backout:
Contact(s): Dalak Malik 713-345-8219

MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2: No Scheduled Outages.

OTHER:
Impact: NAHOU-TSSAP01P
Time: Fri 11/9/2001 at 7:00:00 PM CT thru Fri 11/9/2001 at 8:00:00 PM CT
Fri 11/9/2001 at 5:00:00 PM PT thru Fri 11/9/2001 at 6:00:00 PM PT
Sat 11/10/2001 at 1:00:00 AM London thru Sat 11/10/2001 at 2:00:00 AM London
Outage: SAP GUI Patch 3.06 Installation
Environments Impacted: SAP Terminal Server users
Purpose: Applying this patch will make the terminal server version of SAP consistent with the version on all SAP users desktops.
Backout: Uninstall and remove SAP registry entries and install previous version.
Contact(s): Russ Rimmerman 713-345-3466

Impact: SAP
Time: Fri 11/9/2001 at 8:00:00 PM CT thru Sun 11/11/2001 at 2:00:00 AM CT
Fri 11/9/2001 at 6:00:00 PM PT thru Sun 11/11/2001 at 12:00:00 AM PT
Sat 11/10/2001 at 2:00:00 AM London thru Sun 11/11/2001 at 8:00:00 AM London
Outage: Add New SAP Storage
Environments Impacted: SAP
Purpose: Disk growth in SAP required procurement of additional disk.
Backout: Revert to current configuration.
Contact(s): Gary Sentiff 713-345-5125

SITARA: No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY:
Impact:
Time: Sat 11/10/2001 at 5:00:00 AM CT thru Sat 11/10/2001 at 6:00:00 AM CT
Sat 11/10/2001 at 3:00:00 AM PT thru Sat 11/10/2001 at 4:00:00 AM PT
Sat 11/10/2001 at 11:00:00 AM London thru Sat 11/10/2001 at 12:00:00 PM London
Outage: Emergency Maintenance - VoiceMail Node 3
Environments Impacted: All
Purpose: Bad port - affects performance of Intuity Voicemail
Backout: None
Contact(s): Cynthia Siniard 713-853-0558

TERMINAL SERVER: No Scheduled Outages.

UNIFY: No Scheduled Outages.

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FOR ASSISTANCE

(713) 853-1411 Enron Resolution Center


Specific Help:
Information Risk Management (713) 853-5536
SAP/ISC (713) 345-4727
Unify On-Call (713) 284-3757 [Pager]
Sitara On-Call (713) 288-0101 [Pager]
RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
OSS/UA4/TARP (713) 285-3165 [Pager]
CPR (713) 284-4175 [Pager]
EDI Support (713) 327-3893 [Pager]
EES Help Desk (713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]