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Enron Mail |
In September, you used the services of the ETS Solution Center, and we invite you to share your thoughts and suggestions on your experience with us. If you would like to share your thoughts but remain anonymous, you can access the information below by going to www.ets.enron.com, selecting the Solution Center page, and clicking on 'Click Here' by the Questions & Comments title. Otherwise, please take a moment to complete all or any part of the questionnaire below: General Comments Suggestions Was the Help Desk staff courteous and helpful? Poor ___1 ___2 ___3 ___4 ___5 Excellent Please rate the Help Desk technician's technical expertise. Poor ___1 ___2 ___3 ___4 ___5 Excellent If your issue was escalated to our Level 2 (Desktop) group, was their response timely? Poor ___1 ___2 ___3 ___4 ___5 Excellent Please rate the Desktop technician's technical expertise. Poor ___1 ___2 ___3 ___4 ___5 Excellent Please rate your overall experience with our services. Poor ___1 ___2 ___3 ___4 ___5 Excellent Thank you in advance for helping us improve! Chris A. Smith Manager, ETS Solution Center-Houston 713-853-3270
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