Enron Mail

From:continental_airlines_inc@coair.rsc01.com
To:dgiron@enron.com
Subject:Continental Customer Advisory
Cc:
Bcc:
Date:Wed, 16 Jan 2002 22:38:39 -0800 (PST)

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[IMAGE] [IMAGE] [IMAGE] [IMAGE] DEAR MR. GIRON, Continental Ai=
rlines is committed to meeting new federal requirements regarding checked b=
aggage and airport security fees. In an effort to keep you informed, below =
are the most recent changes that will affect your travel: POSITIVE BAG MA=
TCH Effective January 18, 2002 the Federal Aviation Administration will req=
uire a positive bag match for travel within the U.S., its territories and c=
ommonwealths. Bags cannot be transported on the aircraft without confirmat=
ion that the customer has boarded the aircraft. DOMESTIC CHECK-IN/ARRIVAL=
TIME To ensure compliance with the Positive Bag Match policy without delay=
s or inconvenience, Continental Airlines has changed the boarding time for =
domestic flights for tickets purchased on or after January 18, 2002. Custo=
mers checking baggage must do so at least 30 minutes prior to departure. A=
ll customers must be checked in and at the boarding gate no later than 15 m=
inutes prior to scheduled departure. Customers who buy tickets on or aft=
er January 18, 2002 who are not at the boarding gate 15 minutes prior to de=
parture are subject to having their reservations canceled, seats released a=
nd checked baggage removed from the flight. SECURITY FEE The Transportati=
on Security Administration is requiring that airlines collect the September=
11th Security Fee of $2.50 per enplanement, not to exceed $5.00 each way o=
r $10.00 per round-trip ticket. This security fee goes into effect for tic=
kets purchased on or after February 1, 2002. It applies to qualifying enpl=
anements from airports in the U.S., its territories and commonwealths. Thi=
s fee applies to all tickets including frequent flyer reward tickets, two-f=
or-one tickets, tour conductors and infants for whom a fare has been collec=
ted. Continental Airlines continues to make safety our number one priority=
. Be sure to stay informed with continental.com before leaving for the ai=
rport. We're looking forward to welcoming you onboard! Sincerely, Mark F=
. Bergsrud Vice President, Marketing Continental Airlines, Inc. If you ne=
ed assistance please visit: www.continental.com/service . View our Privacy =
Policy . This message was sent to: dgiron@enron.com - OnePass Number: ES93=
5566 [IMAGE] [IMAGE] [IMAGE] [IMAGE] =09


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