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Enron Mail |
Thanks for the update. Congratulations on your progress.
Keith Miceli@ENRON 07/24/2000 04:18 PM To: Steven J Kean@EES, Mark Palmer/Corp/Enron@ENRON, Karen.Denne@enron.com cc: Karen.Denne@enron.com Subject: Re: Chorety Crisis Steve and Mark: I arrived in the US on Saturday with a good feeling about what appears to be a successful resolution of the Chorety crisis. Under Steve Hopper's leadership, the Chorety spill became a non-issue by Friday. During the crisis, I collaborated with my counterpart from Shell/London, Michael Megarry, in developing a Key Messages and Internal Q&As document (attached). At the daily meeting/conference call, there was an Operations Report from the site, an analysis of the day's newspaper articles (which I handled), and discussions on how to respond to media that were reporting or airing inaccurate information that was damaging Transredes' image. I also developed a Stakeholders Action Plan (attached) for the Incident Commander to use in organizing and monitoring team member actions taken in response to stakeholder concerns. The Plan was updated daily by the Transredes PR Office and given to team members prior to every meeting/conference call. The Stakeholder Report is intended to complement the Operations Report. I also want to acknowledge the support of Karen and Dennis during the early stages of the crisis. It was extremely helpful. Regards, Keith
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