BackWeb/Mike Harris

Steve:

I've been discussing some of the Back Web issues with Mike Harris from EES.
I don't think the IBM proprietary software will be an issue, but we still
have to sort out conflicts with TIBCO -- which appears to be quite a popular
tool at Enron.

Now that I have analyzed this project with my IT hat on, I would like to
suggest that we enlist the services of a business analyst from Enron Net
Works. We do have a technical team (2 members) from ENW, but they are
focused on the architecture and design of the system and might inadvertantly
miss some of the user-specific issues involved with a roll-out of this
magnitude. ENW will have ultimate responsiblity for deploying BackWeb and
it would be in their best interests to assign a business analyst at the front
end. In fact, it is probably appropriate to have a business analyst from EES
and one from ETS working on this team, as well. We have to keep field
personnel in mind with a project of this scope, and the business units will
understand the unique issues of their own users much better than we at Corp
could hope to do. The Windows 2000 teams at each business unit would
probably have the most suitable people to commit to this project, as they
have so recently undertaken a similar deployment.

I want to be sure we are including everyone who should be involved. Courtney
and I can certainly speak to the requirements for Corp, but I don't want to
presume to speak for EES or ETS.

Does this sound reasonable to you? If so, I will contact the appropriate
people at ENW, EES and ETS to find a business analyst from each group.

Thanks.

- er