Enron Mail

From:marie.hejka@enron.com
To:karen.denne@enron.com, steven.kean@enron.com, mark.palmer@enron.com
Subject:Content Strategy/User Experience Meeting Notes
Cc:
Bcc:
Date:Tue, 12 Dec 2000 06:22:00 -0800 (PST)

FYI.
----- Forwarded by Marie Hejka/Corp/Enron on 12/12/2000 02:21 PM -----

=09Marie Hejka
=0912/12/2000 01:37 PM
=09=09=20
=09=09 To: Brandon Rigney/Corp/Enron@ENRON, Allen Elliott/HOU/ECT@ECT
=09=09 cc: Anthony Mends/Enron Communications@Enron Communications, David=
=20
Gossett/Enron Communications@Enron Communications, Bryan Powell/HOU/ECT@ECT=
,=20
John Gillespie/Corp/Enron@ENRON, Andrea Yowman/Corp/Enron@ENRON, Melissa=20
Becker/Corp/Enron@ENRON, Debbie R Brackett/HOU/ECT@ECT, Pegi=20
Newhouse/HOU/AZURIX@AZURIX
=09=09 Subject: Content Strategy/User Experience Meeting Notes

12/06/00

Thank you for your participation in last week=01,s Content Strategy/User=20
Experience meeting. Please review the below meeting notes.

Sincerely,

Marie Hejka




12/06/00
Content Strategy/User Experience Meeting Notes

Attendees:
Allen Elliott - mynetwork.com
Marie Hejka =01) KM Task Force Chair
Brandon Rigney =01) my.home.enron.com

Meeting Details.
Per Allen Elliott, myportal.com is a proof of concept portal, a production=
=20
ready prototype portal developed using Tibco Portalbuilder =01) Enron=01,s =
standard=20
portal development tool. =20

What content is accessible from the portal needs to be decided. Each=20
Business Unit (and Functional Unit within) needs to decide the following: w=
ho=20
makes this call, what is important for the BU/FU to have on a portal, who h=
as=20
responsibility for the content, who will publish it, and who will maintain=
=20
it? Historically, this is a challenge to determine. Business Units and=20
Functional Units typically want desired information available, but do not=
=20
want to take any responsibility in defining, creating, or managing the=20
information. =20

Per Brandon Rigney, the four tabs identified by the ASE breakout group are=
=20
organization centric. This is a problem for users. For example, if the=20
aisles in a library were arranged by publishers (i.e. Simon & Schuster,=20
Prentice Hall, McGraw Hill, etc.) one would have to know the publisher of t=
he=20
information before a subject could be located. This would not provide easy=
=20
access to information. =20

Does the above analogy rule out the task force=01,s interest in unveiling a=
=20
portal with defined areas from which all users blast (Rick Causey=01,s wor=
d)? =20
The Content Strategist/User Experience experts are not telling the task for=
ce=20
members what to do as much as they are informing us what to expect from wha=
t=20
we have been discussing to do. If easy access to information is our=20
objective, perhaps we may further discuss the implication of designated bla=
st=20
points. =20

Brandon and Allen recommended using the BU/FU to determine what is accessed=
=20
from the portal for a given business unit. =20

Meeting Conclusion.
Requirements Phase=09Design Phase=09Build Phase=09Test Phase =09Launch Phas=
e
Even though Bryan Powell=01,s organization is scheduled to release the proo=
f of=20
concept portal the week of 12/11, we are still in the requirements phase of=
=20
the project. Again, the portal is a proof of concept for Tibco=20
Portalbuilder. The first version of the portal will reflect information=20
pulled in from multiple areas of Enron. Additional versions of the portal=
=20
will be released reflecting a BU/FU specific content. =20

Marie will work with task force members to use BU/FU contacts to define BU/=
FU=20
portal content requirements. =20

Content, content, content. Task force members need to determine through BU=
s=20
what to include.

Recommendations from the ASE need to be reviewed.

Next Steps.
Assign task force members to interview BU/FU contacts
Invite task force members to participate in Content Strategy/User Experienc=
e=20
meetings
Task force and Content Strategy/User experience team further discuss ASE=20
recommendations
Emphasize myportal.com, it is a proof of concept for Tibco and Interwoven