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Enron Mail |
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Scroll below for meeting conclusion and next steps. Marie ----- Forwarded by Marie Hejka/Corp/Enron on 11/30/2000 06:27 PM ----- =09Marie Hejka =0911/30/2000 05:34 PM =09=09=20 =09=09 To: David Gossett/Enron Communications@Enron Communications, Anthony= =20 Mends/Enron Communications@Enron Communications, Brandon=20 Rigney/Corp/Enron@ENRON, Allen Elliott/HOU/ECT@ECT =09=09 cc: Bryan Powell/HOU/ECT@ECT, George Wasaff/NA/Enron@Enron, John=20 Gillespie/Corp/Enron@ENRON =09=09 Subject: KM Task Force Content Strategy Meeting=20 Thank you for your participation in yesterday's meeting. Please review the= =20 below meeting notes. Sincerely, Marie Hejka 11/29/00 Content Strategy Meeting Notes Attendees: Allen Elliott - mynetwork.com David Gossett - mywEBSource.com Marie Hejka =01) KM Task Force Chair Anthony Mends - mywEBSource.com Brandon Rigney =01) my.home.enron.com Meeting Details. The above group met to discuss the content strategy for the KM Task Force= =20 portal. Our intention is to synergize the collective intelligence of these= =20 teams to develop a best practices portal. The task force is in a unique=20 position because the portal we will develop from is Bryan Powell=01,s=20 mynetwork.com which although it largely reflects Brandon Rigney=01,s=20 my.home.enron.com, it does not reflect the characteristics requested by the= =20 KM pilot executive sponsors and task force members. The question to ask is= :=20 are the characteristics identified by the KM pilot executive sponsors and= =20 task force members the characteristics we should include in a portal? =20 Further analysis is required to conclude what user needs are before we can= =20 determine what to include in a portal.=20 The team agreed that a portal is relatively easy to develop. What is more= =20 important and challenging is the process, established perhaps by a=20 centralized KM effort, by which information or content is made available to= =20 all given portals. It is the content accessible through a portal which=20 determines the success of the portal. Yahoo.com users, through a minimal= =20 number of starting points, may access some 6000 containers of information. = =20 For our project, it has not been determined what information (what content)= =20 needs to be accessed from a portal. The answer to this question should=20 predict what front end buttons are most important to place on the initial= =20 dashboard of the portal. =20 Does the task force want to enter in to the business of hashing out what=20 specific content to make available through the portal? No, we have neither= =20 the time nor the responsibility to undertake this. But, how then, does the= =20 task force determine what the initial dashboard will look like if we don=01= ,t=20 have an understanding of what content users actually need most to access? = =20 The requirements phase should predict this. What is most challenging about content? The answer: locking down the=20 containerable information (content) to bridge to portals. Information need= s=20 to be syndicated. In order for it to be syndicated, it must be in an=20 appropriate container. =01&Containerable=018 information is information th= at can=20 be shown as a channel. In other words, containerable information is=20 information that can be accessed from the portal. Not all information on a= =20 given website is containerable and available to be pulled by portals. =20 Editorial assistance is required to make certain information is contained. = A=20 KM strategy should propose a method to identify, develop and maintain=20 information a portal can capture. =20 Meeting Conclusion. The development of any business structure should be driven by business=20 needs. Given business needs vary from Business Unit to Business Unit and= =20 person to person, the task of developing a portal as the single interface f= or=20 all Enron Business Units is large. =20 Consider the following diagram as a high level plan we may reference to=20 develop the content strategy for a best practices portal. =20 Requirements Phase=09Design Phase=09Build Phase=09Test Phase =09Launch Phas= e We are currently in the requirements phase of this project. Although=20 multiple, personalized portals have been developed, unveiled and implemente= d,=20 we are still gathering requirements to create a best practices portal. The= =20 task force is chartered with the responsibility to develop a Knowledge=20 Management proposal. In this proposal, we may consider the process through= =20 which containerable information is identified, developed, and maintained. = In=20 the meantime, the content strategy team is available for the task force=20 members to consult. The content strategy team will help Bryan Powell=01,s = team=20 shape mynetwork.com. With respect to content strategy, some of the responsibilities a KM proposa= l=20 should review include: ? A plan to develop a process to determine what information is important to= =20 contain ? A plan to develop a process to identify owners of containers ? A plan to develop a process for teaching people how to build containers ? A plan to develop a process for cleaning up data ? A plan to develop a process for inventorying data on websites ? A plan to develop a process for inventorying data on the =01&O=018 drive = and=20 other assets ? A plan to develop a process for creating a consulting portal kit whereby= =20 specific needs of communities are identified and reflected in a best=20 practices portal ? A plan to develop a process for shutting off old channels (i.e. email fro= m=20 Office of the Chairman) and turning on new channels (i.e. portal delivery o= f=20 Office of the Chairman information) Next Steps. Identify content strategy =01&to do=01,s=018 for the requirements phase. Identify owners of content strategy =01&to do=01,s=018 for the requirements= phase. Establish weekly meetings for content strategy team. Content strategy team members gain authorization from management to support= =20 task force.
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