|
|
Enron Mail |
Mime-Version: 1.0
Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Steven J Kean X-To: Richard Amabile X-cc: X-bcc: X-Folder: \Steven_Kean_Dec2000_1\Notes Folders\Calendar\Untitled X-Origin: KEAN-S X-FileName: skean.nsf In my interview I stressed that a big part of the communication problem is the narrow and impermanent nature of the information about what's going on at Enron. Narrow because for every significant activity there are only a few who are in the loop and "impermanent" because very little information is committed to writing (most of it is exchanged in person or over the phone). This is, I believe, what lies at the heart of complaints about cross-department communication. We now have some solutions emerging -- software that enables more people to record and post information in HTML format on company intranet sites. I suspect that using such tools will face two obstacles: learning how to use them (ie there's a huge need for training) and making it part of our culture as a knowledge/learning organization Richard Amabile 08/18/2000 05:20 PM To: Mike McConnell/HOU/ECT@ECT, Louise Kitchen/HOU/ECT@ECT, David Gorte/HOU/ECT@ECT, Cindy Olson/Corp/Enron@ENRON, James Prentice/GPGFIN/Enron@ENRON, Jan Johnson/GPGFIN/Enron@ENRON, Mark Koenig/Corp/Enron@ENRON, Sharon Butcher/Corp/Enron@ENRON, Mary Clark/Corp/Enron@ENRON, Gina Taylor/OTS/Enron@Enron, Mike Stewart/Corp/Enron@ENRON, Dave Schafer/OTS/Enron@ENRON, David A Terlip/Corp/Enron@Enron, Joe Kishkill/SA/Enron@Enron, Marie Hejka/Corp/Enron@ENRON, Craig Childers/HOU/EES@EES, Craig H Sutter/HOU/EES@EES, Kirk McDaniel/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Kathleen A Cook/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, John Ambler/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Keith Sparks/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, James C Lewis/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Ray Bennett/HOU/EES@EES, Joseph W Sutton/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, George Wasaff/NA/Enron@Enron, Elizabeth Tilney/HOU/EES@EES, Michael R Brown/LON/ECT@ECT, Andrew S Fastow/HOU/ECT@ECT, Billy Lemmons/Corp/Enron@ENRON, Steven J Kean/HOU/EES@EES, Scott Yeager@ees, Eric Thode/Corp/Enron@ENRON, Marie Hejka/Corp/Enron@ENRON, Cynthia Barrow/HR/Corp/Enron@ENRON, John Thompson/LON/ECT@ECT, Nigel Sellens/LON/ECT@ECT, David Oxley/HOU/ECT@ECT, Drew C Lynch/LON/ECT@ECT, Marla Barnard/Enron Communications@Enron Communications, robert.jones@enron.com, Kimberly Rizzi/HOU/ECT@ECT, Scott Gilchrist/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Janie Bonnard/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, willie.williams@enron.com, Scott Gilchrist/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Tim O'Rourke/Corp/Enron@Enron, Miguel Padron/SA/Enron@Enron, Gerry Chatham/Corp/Enron@ENRON, Cindy Skinner/HOU/ECT@ECT, Ranendra Sengupta/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT cc: ksargent@cognitivearts.com Subject: Computer Based Communications Training Initiative - Response Reminder for Feedback This is a reminder that we would like your feedback/input on the items mentioned below regarding the Computer Based Communications Training Initiative. Please respond by the close of business Monday, August 21 otherwise we will need to move ahead with the responses received by that time. Dick Amabile ---------------------- Forwarded by Richard Amabile/HR/Corp/Enron on 08/18/2000 04:31 PM --------------------------- Richard Amabile 08/16/2000 02:40 PM To: Mike McConnell/HOU/ECT@ECT, Louise Kitchen/HOU/ECT@ECT, David Gorte/HOU/ECT@ECT, Cindy Olson/Corp/Enron@ENRON, James Prentice/GPGFIN/Enron@ENRON, Jan Johnson/GPGFIN/Enron@ENRON, Mark Koenig/Corp/Enron@ENRON, Sharon Butcher/Corp/Enron@ENRON, Mary Clark/Corp/Enron@ENRON, Gina Taylor/OTS/Enron@Enron, Mike Stewart/Corp/Enron@ENRON, Dave Schafer/OTS/Enron@ENRON, David A Terlip/Corp/Enron@Enron, Joe Kishkill/SA/Enron@Enron, Richard Amabile/HR/Corp/Enron@ENRON, Marie Hejka/Corp/Enron@ENRON, Craig Childers/HOU/EES@EES, Craig H Sutter/HOU/EES@EES, Kirk McDaniel/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Kathleen A Cook/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, John Ambler/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Keith Sparks/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, James C Lewis/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Richard Leibert/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Ray Bennett/HOU/EES@EES, Joseph W Sutton/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, George Wasaff/NA/Enron@Enron, Elizabeth Tilney/HOU/EES@EES, Michael R Brown/LON/ECT@ECT, Andrew S Fastow/HOU/ECT@ECT, Billy Lemmons/Corp/Enron@ENRON, Steven J Kean/HOU/EES@EES, Diane Bazelides/HOU/AZURIX@AZURIX, Scott Yeager@ees, Eric Thode/Corp/Enron@ENRON, Marie Hejka/Corp/Enron@ENRON, Cynthia Barrow/HR/Corp/Enron@ENRON, John Thompson/LON/ECT@ECT, Nigel Sellens/LON/ECT@ECT, David Oxley/HOU/ECT@ECT, Drew C Lynch/LON/ECT@ECT, Marla Barnard/Enron Communications@Enron Communications, robert.jones@enron.com, Kimberly Rizzi/HOU/ECT@ECT, Scott Gilchrist/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Janie Bonnard/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, willie.williams@enron.com, Scott Gilchrist/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Tim O'Rourke/Corp/Enron@Enron, Miguel Padron/SA/Enron@Enron, Gerry Chatham/Corp/Enron@ENRON, Cindy Skinner/HOU/ECT@ECT, Ranendra Sengupta/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT cc: ksargent@cognitivearts.com Subject: Computer Based Communications Training Initiative As agreed in our V&V meeting today I have attached two items for your review: 1. A list of those who have been interviewed or have been part of a focus group on this subject. The input from individuals on this list will be the basis for developing the 5-7 key scenarios that will be a part of the training. Please let me know if you feel we should include more people from your unit to insure that your unit's unique circumstances are appropriately taken into account. If so, let us know either their names or how you would like them to be identified. Some of the individuals on this list will be contacted as Subject Matter Experts to help provide real Enron contexts for the scenarios as they are further developed. 2. A list of the "first draft" objectives for the program and 10 possible scenarios. Since we will only be able to have a total of about 5-7 scenarios in the final version, identify the 5 - 7 on this list of high level scenario ideas that will have the most impact on improving communications and the most applicability to a range of managers across the Enron organization. Any other feedback you can provide on the objectives or scenarios would be greatly appreciated. We are seeking to move forward with the development of scenarios by the beginning of next week. Therefore, if you could provide your feedback on both of the items above by Friday, August 18th, it would be greatly appreciated. Dick Amabile
|