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Enron Mail |
Please see e:mail from Nancy Hetrick below.
gngr 713-853-7751 ----- Forwarded by Ginger Dernehl/NA/Enron on 11/28/2000 08:53 AM ----- Nancy Hetrick 11/27/2000 08:24 PM To: Ginger Dernehl/NA/Enron@Enron cc: Subject: Volume 1 of Final UBP Report Ginger, would you please distribute this e-mail to everyone in Government Affairs. Thanks. As you all know, Enron has been actively participating in an industry-wide collaborative effort, working to develop recommended Uniform Business Practices (UBP) for Retail Energy Markets. This effort was in direct response to the Coalition for Uniform Business Rules (CUBR) report, which was published in September 1999. THE UBP released Volume 1 of a two-volume final report on November 22, 2000. Volume 1 includes recommend business practices for the following topics: Customer Information, Customer Enrollment & Switching, Billing & Payment Processing, Exhibit - Billing Services Agreement, Load Profiling, Supplier Licensing, Market Participant Interaction( MPI): Governing Documents and Performance Standards, Exhibit - Outline for Master Service Agreement, Disputes Between Utility and the Supplier, Customer Inquiries, Exhibit - Customer Account Maintenance and Glossary. Also included in the document is an Introduction and a Preface. We would like to promote the use of this UBP report as a key item to be included in Enron's advocacy efforts for state restructuring legislation and commission implementation proceedings. This report can be downloaded and printed from the following website: http://www.ubpnet.org/workshop/index.htm . If you would prefer to receive a printed copy of this report, please e-mail me with your request and we will make the necessary arrangments for the report to be printed and distributed. Volume 2 which will address unbundled electricity metering will be published by year-end 2000. I will let you know when this portion of the report is available. Also, please feel free to contact me if you have any questions regarding this report or if you would like assistance in promoting the use of the UBP report within the various states. Vinio Floris, who has recently joined our group, will also be working with me to promote the use of this report. Barbara Hueter is also devoting time to this project by participating with other Suppliers in developing and implementing a consumer outreach program.
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