Enron Mail

From:steven.kean@enron.com
To:richard.amabile@enron.com
Subject:Re: Computer Based Communications Training Initiative - Response
Cc:
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Date:Mon, 21 Aug 2000 00:29:00 -0700 (PDT)

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My message cut off... The conclusion is that while we continue to need to
address the kinds of issues laid out in your recommnedations, we need to look
at solutions which may go deeper to adress our communications problems .. .
solutions which have become available only recently. Why not have these guys
focus on an online training program to both teach people how to make
information available and accessible (eg by recording information and
updating on the intranet) and demonstrating the importance of this activity
to the success of the organization.

I think you and your team have done a fine job dealing with the traditional
(and perhaps largely insoluble problems) that this group wants to take on. I
am pessimistic that the program outlined below will provide anything other
than marginal improvements. I am somewhat optimistic, though, that we may
be able to bypass many of these problems (and get to the heart of what people
are really complaining about in the survey) by instituting real knowledge
management at Enron.




Richard Amabile
08/18/2000 05:20 PM
To: Mike McConnell/HOU/ECT@ECT, Louise Kitchen/HOU/ECT@ECT, David
Gorte/HOU/ECT@ECT, Cindy Olson/Corp/Enron@ENRON, James
Prentice/GPGFIN/Enron@ENRON, Jan Johnson/GPGFIN/Enron@ENRON, Mark
Koenig/Corp/Enron@ENRON, Sharon Butcher/Corp/Enron@ENRON, Mary
Clark/Corp/Enron@ENRON, Gina Taylor/OTS/Enron@Enron, Mike
Stewart/Corp/Enron@ENRON, Dave Schafer/OTS/Enron@ENRON, David A
Terlip/Corp/Enron@Enron, Joe Kishkill/SA/Enron@Enron, Marie
Hejka/Corp/Enron@ENRON, Craig Childers/HOU/EES@EES, Craig H
Sutter/HOU/EES@EES, Kirk McDaniel/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT,
Kathleen A Cook/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, John
Ambler/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Keith
Sparks/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, James C
Lewis/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Ray Bennett/HOU/EES@EES, Joseph W
Sutton/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, George Wasaff/NA/Enron@Enron,
Elizabeth Tilney/HOU/EES@EES, Michael R Brown/LON/ECT@ECT, Andrew S
Fastow/HOU/ECT@ECT, Billy Lemmons/Corp/Enron@ENRON, Steven J
Kean/HOU/EES@EES, Scott Yeager@ees, Eric Thode/Corp/Enron@ENRON, Marie
Hejka/Corp/Enron@ENRON, Cynthia Barrow/HR/Corp/Enron@ENRON, John
Thompson/LON/ECT@ECT, Nigel Sellens/LON/ECT@ECT, David Oxley/HOU/ECT@ECT,
Drew C Lynch/LON/ECT@ECT, Marla Barnard/Enron Communications@Enron
Communications, robert.jones@enron.com, Kimberly Rizzi/HOU/ECT@ECT, Scott
Gilchrist/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Janie
Bonnard/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, willie.williams@enron.com, Scott
Gilchrist/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Tim O'Rourke/Corp/Enron@Enron,
Miguel Padron/SA/Enron@Enron, Gerry Chatham/Corp/Enron@ENRON, Cindy
Skinner/HOU/ECT@ECT, Ranendra Sengupta/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT
cc: ksargent@cognitivearts.com

Subject: Computer Based Communications Training Initiative - Response
Reminder for Feedback

This is a reminder that we would like your feedback/input on the items
mentioned below regarding the Computer Based Communications Training
Initiative. Please respond by the close of business Monday, August 21
otherwise we will need to move ahead with the responses received by that time.
Dick Amabile
---------------------- Forwarded by Richard Amabile/HR/Corp/Enron on
08/18/2000 04:31 PM ---------------------------


Richard Amabile
08/16/2000 02:40 PM
To: Mike McConnell/HOU/ECT@ECT, Louise Kitchen/HOU/ECT@ECT, David
Gorte/HOU/ECT@ECT, Cindy Olson/Corp/Enron@ENRON, James
Prentice/GPGFIN/Enron@ENRON, Jan Johnson/GPGFIN/Enron@ENRON, Mark
Koenig/Corp/Enron@ENRON, Sharon Butcher/Corp/Enron@ENRON, Mary
Clark/Corp/Enron@ENRON, Gina Taylor/OTS/Enron@Enron, Mike
Stewart/Corp/Enron@ENRON, Dave Schafer/OTS/Enron@ENRON, David A
Terlip/Corp/Enron@Enron, Joe Kishkill/SA/Enron@Enron, Richard
Amabile/HR/Corp/Enron@ENRON, Marie Hejka/Corp/Enron@ENRON, Craig
Childers/HOU/EES@EES, Craig H Sutter/HOU/EES@EES, Kirk
McDaniel/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Kathleen A
Cook/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, John
Ambler/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Keith
Sparks/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, James C
Lewis/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Richard
Leibert/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Ray Bennett/HOU/EES@EES, Joseph
W Sutton/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, George Wasaff/NA/Enron@Enron,
Elizabeth Tilney/HOU/EES@EES, Michael R Brown/LON/ECT@ECT, Andrew S
Fastow/HOU/ECT@ECT, Billy Lemmons/Corp/Enron@ENRON, Steven J
Kean/HOU/EES@EES, Diane Bazelides/HOU/AZURIX@AZURIX, Scott Yeager@ees, Eric
Thode/Corp/Enron@ENRON, Marie Hejka/Corp/Enron@ENRON, Cynthia
Barrow/HR/Corp/Enron@ENRON, John Thompson/LON/ECT@ECT, Nigel
Sellens/LON/ECT@ECT, David Oxley/HOU/ECT@ECT, Drew C Lynch/LON/ECT@ECT, Marla
Barnard/Enron Communications@Enron Communications, robert.jones@enron.com,
Kimberly Rizzi/HOU/ECT@ECT, Scott
Gilchrist/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Janie
Bonnard/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, willie.williams@enron.com, Scott
Gilchrist/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT, Tim O'Rourke/Corp/Enron@Enron,
Miguel Padron/SA/Enron@Enron, Gerry Chatham/Corp/Enron@ENRON, Cindy
Skinner/HOU/ECT@ECT, Ranendra Sengupta/ENRON_DEVELOPMENT@ENRON_DEVELOPMENT
cc: ksargent@cognitivearts.com

Subject: Computer Based Communications Training Initiative

As agreed in our V&V meeting today I have attached two items for your review:
1. A list of those who have been interviewed or have been part of a focus
group on this subject.

The input from individuals on this list will be the basis for developing the
5-7 key scenarios that will be a part of the training. Please let me know if
you feel we should include more people from your unit to insure that your
unit's unique circumstances are appropriately taken into account. If so, let
us know either their names or how you would like them to be identified.

Some of the individuals on this list will be contacted as Subject Matter
Experts to help provide real Enron contexts for the scenarios as they are
further developed.

2. A list of the "first draft" objectives for the program and 10 possible
scenarios.

Since we will only be able to have a total of about 5-7 scenarios in the
final version, identify the 5 - 7 on this list of high level scenario ideas
that will have the most impact on improving communications and the most
applicability to a range of managers across the Enron organization. Any
other feedback you can provide on the objectives or scenarios would be
greatly appreciated.

We are seeking to move forward with the development of scenarios by the
beginning of next week. Therefore, if you could provide your feedback on
both of the items above by Friday, August 18th, it would be greatly
appreciated.

Dick Amabile