Ken, it is my understanding the Harry was recommended to us by Irwin Setlzer and is going to talk to our Advisory Committe and maybe the Management Committee at the end of the month in London.( I think that Steve organized this at your request?) I had breakfast with Harry in D.C. and while I don't know a lot about him, I was impressed by some of his initial thoughts and the "totalilty" of his thinking as it relates to rebuilding our image and reputation.
He told me he had spent some time talking with Steve, Mark and Greg in an attempt to prepare his presentation but, as noted below, he would like to have some additional information. I want to be careful here as I am not officially involved and I do not think Steve knows I met Harry, therefore I thought I should check with you before sharing our internal survey with him, or the external "image" study.
Again, only a first impression, but he may be able to fill a role for us that I suggested to you that Shelly Lazarus might, in terms of educating our folks on what makes up a company's image and why it matters. Please let me know how you would like me to handle this. Thank-you, Beth
---------------------- Forwarded by Elizabeth Tilney/HOU/EES on 10/05/2001 10:19 AM ---------------------------
"Harry Clark" <email@example.com< on 10/04/2001 09:09:33 AM
Subject: thanks/offer of further information
Delighted to spend some time with you in Arlington earlier today.
Your insights and historical perspective are invaluable. I certainly
hope we'll have other opportunities to jointly figure out how to get the
Enron engine again running on all cylinders...and to get the mechanics all
You mentioned some recently completed employee research which has
resulted, initially, in some performance review process changes at the
company. I'd appreciate having a look at the research findings and
anything else you think might inform my thinking about the evolution of
the company's reputation among any of its constituencies. Feel free to
e-mail, fax or mail.
Please call if you have any other observations or suggestions that
might make my London discussions at the end of the month more fruitful.
Harry W. Clark
Clark & Weinstock
52 Vanderbilt Avenue
New York, NY 10017
(212) 953-2550 (o)
(212) 953-2564 (fax)
(646) 228-7253 (cell)