Enron Mail

From:no.address@enron.com
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Subject:SUPPLEMENTAL Weekend Outage Report for 11-16-01 through 11-18-01
Cc:
Bcc:
Date:Fri, 16 Nov 2001 15:48:19 -0800 (PST)

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W E E K E N D S Y S T E M S A V A I L A B I L I T Y

F O R

November 16, 2001 5:00pm through November 19, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES:

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: No Scheduled Outages.

ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS: SEE ORIGINAL REPORT

FIELD SERVICES: No Scheduled Outages.

INTERNET: No Scheduled Outages.

MESSAGING: ALSO SEEE ORIGINAL REPORT
Impact: All Nahou Exchange server users
Time: Sat 11/17/2001 at 5:00:00 PM CT thru Sat 11/17/2001 at 9:00:00 PM CT
Sat 11/17/2001 at 3:00:00 PM PT thru Sat 11/17/2001 at 7:00:00 PM PT
Sat 11/17/2001 at 11:00:00 PM London thru Sun 11/18/2001 at 3:00:00 AM London
Outage: Exchange server standardization
Environments Impacted: All Exchange users
Purpose: Standardize all cluster nodes and bring up to current Microsoft standards.
Backout: Remove upgraded files.
Contact(s): Tim Hudson 713-853-9289

Impact: nahou-msdev01p nahou-msmbx01v
Time: Sat 11/17/2001 at 5:00:00 PM CT thru Sat 11/17/2001 at 9:00:00 PM CT
Sat 11/17/2001 at 3:00:00 PM PT thru Sat 11/17/2001 at 7:00:00 PM PT
Sat 11/17/2001 at 11:00:00 PM London thru Sun 11/18/2001 at 3:00:00 AM London
Outage: Database defragmentation
Environments Impacted: Exchange users on nahou-msdev01p nahou-msmbx01v Storage group 3 Database 4
Purpose: To reclaim un-used drive space within the Exchange database.
Backout: N A.
Contact(s): Tim Hudson 713-853-9289

MARKET DATA: SEE ORIGINAL REPORT

NT: No Scheduled Outages.

OS/2: No Scheduled Outages.

OTHER: ALSO SEE ORIGINAL REPORT
Impact: EFM Accounting
Time: Sat 11/17/2001 at 10:00:00 PM CT thru Sat 11/17/2001 at 11:00:00 PM CT
Sat 11/17/2001 at 8:00:00 PM PT thru Sat 11/17/2001 at 9:00:00 PM PT
Sun 11/18/2001 at 4:00:00 AM London thru Sun 11/18/2001 at 5:00:00 AM London
Outage: Swap names of NAHOU-SQEFM01P and NAHOU-SQLAC01P
Environments Impacted: EFM Accounting users
Purpose: Migration of production EFM Accounting MSSQL Server from 6.5 to 2000
Backout:
Contact(s): William Mallary
Bob McCrory (713) 853-5749
Michael Kogotkov (713) 345-1677

Impact: CORP
Time: Sat 11/17/2001 at 6:00:00 PM CT thru Sun 11/18/2001 at 9:00:00 AM CT
Sat 11/17/2001 at 4:00:00 PM PT thru Sun 11/18/2001 at 7:00:00 AM PT
Sun 11/18/2001 at 12:00:00 AM London thru Sun 11/18/2001 at 3:00:00 PM London
Outage: CPR
Environments Impacted: All
Purpose: Hardware maintenance for Skywalker
Backout:
Contact(s): CPR Support 713-284-4175

Impact: CORP
Time: Sat 11/17/2001 at 6:00:00 PM CT thru Sun 11/18/2001 at 6:00:00 AM CT
Sat 11/17/2001 at 4:00:00 PM PT thru Sun 11/18/2001 at 4:00:00 AM PT
Sun 11/18/2001 at 12:00:00 AM London thru Sun 11/18/2001 at 12:00:00 PM London
Outage: Test/Dev general server maintenance for the following:
ferrari, modena, trout, cypress, bravo
Environments Impacted: ENW test and development
Purpose: Established maintenance window for Test and Development
Backout: None
Contact(s): Malcolm Wells 713-345-3716

Impact: CORP
Time: Sat 11/17/2001 at 6:00:00 PM CT thru Sun 11/18/2001 at 9:00:00 AM CT
Sat 11/17/2001 at 4:00:00 PM PT thru Sun 11/18/2001 at 7:00:00 AM PT
Sun 11/18/2001 at 12:00:00 AM London thru Sun 11/18/2001 at 3:00:00 PM London
Outage: New disk layout for server ERMS CPR server skywalker.
Environments Impacted: ERMS
Purpose: Move toward new standard disk layout.
Backout: If database doesn't work after restore to new layout we will roll back to the old mirrored copy and resync to that copy.
Contact(s): Malcolm Wells 713-345-3716

Impact: CORP
Time: Sat 11/17/2001 at 6:00:00 PM CT thru Sun 11/18/2001 at 9:00:00 AM CT
Sat 11/17/2001 at 4:00:00 PM PT thru Sun 11/18/2001 at 7:00:00 AM PT
Sun 11/18/2001 at 12:00:00 AM London thru Sun 11/18/2001 at 3:00:00 PM London
Outage: General maintenance for ERMS CPR app server chewbacca.
Environments Impacted: ERMS CPR
Purpose: General maintenance and patching.
Backout: Backout patches and config changes and reboot to old configuration.
Contact(s): Malcolm Wells 713-345-3716

Impact: CORP
Time: Fri 11/16/2001 at 5:00:00 PM CT thru Sat 11/17/2001 at 2:00:00 PM CT
Fri 11/16/2001 at 3:00:00 PM PT thru Sat 11/17/2001 at 12:00:00 PM PT
Fri 11/16/2001 at 11:00:00 PM London thru Sat 11/17/2001 at 8:00:00 PM London
Outage: Update to new disk layout for server foxtrot.
Environments Impacted: ACTA production
Purpose: Move toward new standard in disk layout.
Backout: Restore old disk layout
restore data from disk.
Contact(s): Malcolm Wells 713-345-3716

Impact: ENPOWER
Time: Sat 11/17/2001 at 7:00:00 AM CT thru Sat 11/17/2001 at 12:00:00 PM CT
Sat 11/17/2001 at 5:00:00 AM PT thru Sat 11/17/2001 at 10:00:00 AM PT
Sat 11/17/2001 at 1:00:00 PM London thru Sat 11/17/2001 at 6:00:00 PM London
Outage: Build standby database on PWRPROD1
Environments Impacted: Enpower application User
Purpose: Improve system availability for Enpower Database
Backout: Drop the standby database.
Contact(s): Tantra Invedy 713 853 4304

Impact: EI
Time: Fri 11/16/2001 at 3:00:00 PM CT thru Fri 11/16/2001 at 6:00:00 PM CT
Fri 11/16/2001 at 1:00:00 PM PT thru Fri 11/16/2001 at 4:00:00 PM PT
Fri 11/16/2001 at 9:00:00 PM London thru Sat 11/17/2001 at 12:00:00 AM London
Outage: Decommission 3AC-17 server Room
Environments Impacted: El and Azurix
Purpose: Decommission 3AC-17 server Room
Backout: None, must be out and installed on the 35th floor of 3AC
Contact(s): Matthew James 713-345-8111
Jon Goebel 713-345-7570

Impact: CORP
Time: Sat 11/17/2001 at 1:00:00 PM CT thru Sat 11/17/2001 at 5:00:00 PM CT
Sat 11/17/2001 at 11:00:00 AM PT thru Sat 11/17/2001 at 3:00:00 PM PT
Sat 11/17/2001 at 7:00:00 PM London thru Sat 11/17/2001 at 11:00:00 PM London
Outage: Migrate VMS objects from Enpower test to production
Environments Impacted: Corp
Purpose: To allow production deployment of the VMS engine
Backout: None.
Contact(s): Charlene Fricker 713-345-3487

Impact: NAHOU-ORDB07P
Time: Sat 11/17/2001 at 9:00:00 AM thru Sat 11/17/2001 at 11:00:00 AM
Outage: NAHOU-ORDB07P Drive Failure.
Environments Impacted: Corp trying to access dbases on the server.
Purpose: To replace a bad hard drive.
Backout: Restore from tape and backed up DB.
Contact(s): David Devoll 713-345-8970

SITARA: No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: No Scheduled Outages

TERMINAL SERVER: No Scheduled Outages.

UNIFY: No Scheduled Outages.

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FOR ASSISTANCE

(713) 853-1411 Enron Resolution Center


Specific Help:
Information Risk Management (713) 853-5536
SAP/ISC (713) 345-4727
Unify On-Call (713) 284-3757 [Pager]
Sitara On-Call (713) 288-0101 [Pager]
RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
OSS/UA4/TARP (713) 285-3165 [Pager]
CPR (713) 284-4175 [Pager]
EDI Support (713) 327-3893 [Pager]
EES Help Desk (713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]