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To: PAUL LUCCI Account 8570262256 We are sorry to hear that you have experienced difficulties signing into our website. Please follow the steps below for a successful log in. 1) Go to our website at http://www.bmgmusicservice.com. 2) If you are a member visiting our site for the first time, click on the "Members visiting for the first time" link. If you have visited the site previously, click on the "I forgot my Password" link. 3) Submit the requested information exactly as shown: Account Number: 8570262256 Zip Code: 80020 Please note that your account number contains only ten digits. Your account number may have additional numbers or letters following it when it is printed on Club correspondence. Any extra characters should be disregarded, as they are for use in our office only. Also, if you have moved recently, you should try to log in with your previous Zip Code first. 4) If you are a first time member and wish to use a Member Name and Password, fill in the required information and click on "Enter." (Please remember that the Member Name and Password are case-sensitive.) New website users cannot sign on to the site as a member for the first time when the Real Time Link (which verifies account information) is down around 1:00 AM Monday - Saturday and from 4:30 PM - 8:30 PM Sunday. Therefore, if you are not yet a registered website user, it will be necessary to enter as a guest during these hours. If you continue to experience problems, please let us know. When corresponding with us, it is important to include your account number or full name and complete mailing address. Also, be sure to include a detailed description of the problem you are experiencing. We hope this information has been helpful. Your Friends at BMG Music Service B106401381 WSGN1 8570262256
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