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Enron Mail |
On May 1st, iBuyit Payables was activated for all organizations supported b=
y=20 Houston Accounts Payable Processing Center. Since this transition, over 30= 00=20 invoices have been successfully processed by this on-line tool. This is an= =20 exciting step towards transitioning all of Enron to the on-line processing = of=20 invoices. Despite this initial success, I want to take this opportunity to address so= me=20 of the concerns that we have been hearing about this new tool and the=20 processing center. I sent an invoice to Accounts Payable a while ago, but the vendor still has= =20 not been paid. The goal of the Accounts Payable Processing Center is to route the invoice= =20 through iBuyit Payables for coding and approval within 4 business days of= =20 receipt of the invoice by Accounts Payable. As with the introduction of an= y=20 new process, Accounts Payable is experiencing transition issues and this=20 process time is currently 8 to 10 business days. Accounts Payable is worki= ng=20 very hard to overcome these issues, and expects to achieve the normal=20 processing time of 4 business days within the next 9 business days. When I call the Accounts Payable Call Center, they are unable to locate my= =20 invoice. This again is a result of the current backlog. Between the time that the= =20 Accounts Payable Processing Center receives an invoice, and the time that t= he=20 invoice is scanned and entered into iBuyit Payable, it is very difficult to= =20 locate that invoice. Once normal processing time is achieved, this=20 =01&blackout=018 period will be no more than 4 business days. In the meant= ime, it=20 is critical that invoices are not resubmitted until you are certain that th= ey=20 have not been received by Accounts Payable. What can I do to help process my invoices in a more timely manner? Vendors should submit invoices directly to the Accounts Payable Processing= =20 Center (PO Box 4734, Houston, TX 77210-4734, ATTN: Enron AP) and should=20 indicate the company number and name, contact name, and coder=01,s EID. =20 Currently: * 90% of invoices are received outside of the Accounts Payable Processing= =20 Center=20 * On average, invoices received by Accounts Payable are already 37 days= =20 past due * On average, 40% of invoices received by Accounts Payable do not have th= e=20 correct company number Submitting invoices directly to Accounts Payable with this information will= =20 dramatically increase the speed and accuracy of processing.=20 Providing you with efficient, accurate, and friendly service is very=20 important to us. We appreciate your patience as we work to achieve normal= =20 processing levels of service. More importantly, we look forward to working= =20 with you on future enhancements that will enable iBuyit Payables to play a= =20 valuable role in your invoice payment activities. =20 For invoice payment status please call the AP Call Center at (713) 853-7127= =20 or toll free (866) AP ENRON, or send an e-mail to=20 <mailto:iBuyit.payables@enron.com<.=20 If you have additional questions regarding Accounts Payable, please contact= =20 Judy Knepshield. Thank you, Bob Butts
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