Weekend Outage Report for 3-16-01 through 3-19-01

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W E E K E N D S Y S T E M S A V A I L A B I L I T Y

F O R

March 16, 2001 5:00pm through March 19, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES:

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: No Scheduled Outages.

ENRON NORTH AMERICAN LANS: No Scheduled Outages.

FIELD SERVICES: No Scheduled Outages.

INTERNET: No Scheduled Outages.

MESSAGING:
Impact: Corp Notes
Time: Fri 3/16/2001 at 9:00:00 PM CT thru Sat 3/17/2001 at 1:00:00 AM CT
Fri 3/16/2001 at 7:00:00 PM PT thru Fri 3/16/2001 at 11:00:00 PM PT
Sat 3/17/2001 at 3:00:00 AM London thru Sat 3/17/2001 at 7:00:00 AM London
Outage: cNotes Server Reboots
Environments Impacted: All users on any of the mailservers listed below
Purpose: Scheduled @ 2 week interval
Backout: Make sure server comes up.
Contact(s): Trey Rhodes (713) 345-7792

Impact: EI
Time: Fri 3/16/2001 at 9:00:00 PM CT thru Sat 3/17/2001 at 1:00:00 AM CT
Fri 3/16/2001 at 7:00:00 PM PT thru Fri 3/16/2001 at 11:00:00 PM PT
Sat 3/17/2001 at 3:00:00 AM London thru Sat 3/17/2001 at 7:00:00 AM London
Outage: EI Notes Server Maintenance
Environments Impacted: EI Local/Domestic/Foreign Sites
Purpose: Scheduled @ 2 week interval
Backout: N/A
Contact(s): David Ricafrente 713-646-7741

MARKET DATA:
Impact: Market Data
Time: Fri 3/16/2001 at 4:30:00 PM CT thru Fri 3/16/2001 at 5:30:00 PM CT
Fri 3/16/2001 at 2:30:00 PM PT thru Fri 3/16/2001 at 3:30:00 PM PT
Fri 3/16/2001 at 10:30:00 PM London thru Fri 3/16/2001 at 11:30:00 PM
London
Outage: Telerate Plus Monthly Maintenance Reboot
Environments Impacted: Telerate Plus Users - Equity and FX Traders
Purpose: Preventive maintenance.
Backout:
Contact(s): Paul Jordan 713-853-0320

NT: No Scheduled Outages.

OS/2: No Scheduled Outages.

OTHER SYSTEMS:
Impact: CORP
Time: Fri 3/16/2001 at 7:00:00 PM CT thru Fri 3/16/2001 at 7:15:00 PM CT
Fri 3/16/2001 at 5:00:00 PM PT thru Fri 3/16/2001 at 5:15:00 PM PT
Sat 3/17/2001 at 1:00:00 AM London thru Sat 3/17/2001 at 1:15:00 AM London
Outage: Tibco Rendezvous Client update
Environments Impacted: All Development Groups. Sitara, TDSLaunchpad,
TDSTradeBlotter, Unify, Enpower, Equity Trading System, QuickTrade, &
Moneypenny
Purpose: New in House development has been started using the new client.
Tibco v 5.x is not supported under Windows 2000
Backout: replace \\enehou-appw1\apps_admin\scripts\tibco.vbs with
\\enehou-appw1\apps_admin\scripts\Scripts to Delete\tibco.vbs Edit
\\enehou-appw1\apps_admin\scripts\SetupSvc\SetupSvc.ini. Change the entry
for tibco to Tibco="%szAppinst%\Tibco\5.2\Tibco_LM.exe"
Contact(s): Michael S White 713-398-6602 713-708-9841

Impact: SAP
Time: Fri 3/16/2001 at 6:00:00 PM CT thru Sun 3/18/2001 at 3:00:00 PM CT
Fri 3/16/2001 at 4:00:00 PM PT thru Sun 3/18/2001 at 1:00:00 PM PT
Sat 3/17/2001 at 12:00:00 AM London thru Sun 3/18/2001 at 9:00:00 PM London
Outage: SAP Production Builds
Environments Impacted: SAP
Purpose: Integration of new companies and business functionality into current
configuration
Backout: Stop the build and/or restore the systems
Contact(s): Michael Vu 713-345-5574

Impact: Test
Time: Fri 3/16/2001 at 7:00:00 PM CT thru Fri 3/16/2001 at 9:00:00 PM CT
Fri 3/16/2001 at 5:00:00 PM PT thru Fri 3/16/2001 at 7:00:00 PM PT
Sat 3/17/2001 at 1:00:00 AM London thru Sat 3/17/2001 at 3:00:00 AM London
Outage: NFS O/S upgrade - (Calvin / Hobbes)
Environments Impacted: All Development Groups
Purpose: Stability
Backout: Reinstall previous o/s version.
Contact(s): Wilford Stevens 713-853-7564
Michael Barber 713-853-5530

Impact: CORP
Time: Sat 3/17/2001 at 8:00:00 AM CT thru Sat 3/17/2001 at 8:00:00 PM CT
Sat 3/17/2001 at 6:00:00 AM PT thru Sat 3/17/2001 at 6:00:00 PM PT
Sat 3/17/2001 at 2:00:00 PM London thru Sun 3/18/2001 at 2:00:00 AM London
Outage: Rmsprod Maintence
Environments Impacted:
Purpose: Overall performance
Backout: Restart in normal mode.
Contact(s): Emmett Cleveland 713-345-3873

SITARA: No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: No Scheduled Outages
The Lucent switch ATM conversion has been postponed until 3-30-01 at 10:30 pm.

TERMINAL SERVER: No Scheduled Outages.

UNIFY: No Scheduled Outages.

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FOR ASSISTANCE

(713) 853-1411 Enron Resolution Center
(713) 853-5536 Information Risk Management

Specific Help:
Unify On-Call (713) 284-3757 [Pager]
Sitara On-Call (713) 288-0101 [Pager]
RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
OSS/UA4/TARP (713) 285-3165 [Pager]
CPR (713) 284-4175 [Pager]
EDI Support (713) 327-3893 [Pager]
EES Help Desk (713)853-9797 OR (888)853-9797