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Enron Mail |
Peggy informed me on Monday that she did not want to send any notice letter=
s to customers advising of the discontinuation of bixmiz, and asked if we c= ould somehow, someway, continue to offer the product going forward. I have= a message into Richard re: Peggy's message to me...MLC ---------------------- Forwarded by Marianne Castano/HOU/EES on 08/02/2001 = 09:47 AM --------------------------- From:=09Stacey Bolton/ENRON@enronXgate on 08/01/2001 05:21 PM To:=09Heather Mathis/HOU/EES@EES, Richard Ring/HOU/EES@EES, Marianne Castan= o/HOU/EES@EES cc:=09Michael Terraso/ENRON@enronXgate, Jeffrey Keeler/Corp/Enron@ENRON=20 Subject:=09RE: CA BIZMIX Issues My suggestions are below. Thanks Heather for the helpful update. -----Original Message----- From: =09Mathis, Heather =20 Sent:=09Tuesday, July 31, 2001 1:30 PM To:=09Bolton, Stacey; Ring, Richard; Castano, Marianne Subject:=09CA BIZMIX Issues Hello all! I met with Diann Huddleson today and she clarified some issues for me regar= ding the DASRing of customers in California. Unfortunately it wasn't what = we wanted to hear. On the easy side of things, all residential customers (PGE, SCE, SDG&E) wer= e turned back to the utilities starting May 30th (DASRs were submitted and = they are cycling off now depending upon meter reading cycles, etc.) These = customers received a letter letting them know about it. On the commercial side of things (Diann had no distinctions between small c= ommercial & large commercial & industrial customers), SDG&E customers have = been ours all along and have never been DASRed and reDASRed. In PGE & SCE,= IBM behind PGE was also never put through the DASR process and has continu= ously received our product. All other PGE & SCE customers were originally = submitted for DASRing back to the utilities on - January 31!!!!! That prov= ides enough issues of its own, but I'll get to that. PGE did a virtual swi= tch so as of Jan 31 all these customers became PGE's again, but with SCE, w= hen a customer was switched depending upon meter reading cycles, etc. All = de-DASRed customers were then re-DASRed back to us starting June 21, and Di= ann indicated that not only all of our old customers were re-DASRed, but ne= w contracts were being executed and these new customers were also being DAS= Red to us. No communication about all of this has been sent to the custome= rs, but as we discussed, some personal basis notice may have been given to = our larger customers through the reps. So - I'm not worried about the residential side - we'll have to send them a= n annual historical label next April (with perhaps a letter explaining why = they're still receiving info from us). As far as the commercial/industrial= ....... 1. No notice was provided to probably the majority of the customers. [Bolt= on, Stacey] We (or PR) should prepare a customer letter as discussed with = Peggy, notifying them that they are no longer receiving Bizmix ASAP. 2. They've been receiving system mix since Feb 1 and we've been proceeding= as if it were actually BIZMIX - i.e. the 2nd quarter labels they just rece= ived indicated BIZMIX, as appropriate to the customer. [Bolton, Stacey] W= e should look into purchasing green tags to make these customers whole if w= e will be more than 5% off of our projection v. what we actually delivered.= The regs allow for discrepancies between projections and actual, and you = don't have to show an extra column w/ the difference if you are w/in 5% del= ta band between projection and actual.. We can change the projection for t= hird quarter and include this information in the customer letter.=20 3. What are the new customers (those as being DASRed to us the first time = as of June 21) being told they are receiving? Are they being marketed BIZM= IX? [Bolton, Stacey] We should ensure this is not the case with originati= on. Someone in Jeremy B.'s shop will most likely know.=20 4. As far as dates are concerned for reporting purposes, will we just use = those given as the date of submission (i.e. Jan 31, May 30, June 21) as it = is impossible to pinpoint when each individual customer transferred? [Bolto= n, Stacey] We should discuss this a bit. I'm not sure that this will rea= lly matter at the end of the day. The CEC has instructed us all along to s= end labels to the customers, which we have. We'll report the purchases (br= own and green) as normal at the end of the year.=20 Let me know your input. Heather
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