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Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-From: Career Management Center <career.management.center@anderson.ucla.edu< <IMCEANOTES-Career+20Management+20Center+20+3Ccareer+2Emanagement+2Ecenter+40anderson+2Eucla+2Eedu+3E@ENRON.com< X-To: Anderson Alumni Jobs List <alumnijobs@anderson.ucla.edu< X-cc: X-bcc: X-Folder: \Ruscitti, Kevin\Ruscitti, Kevin\Deleted Items X-Origin: RUSCITTI-K X-FileName: Ruscitti, Kevin.pst Dear Alumni, Please see opportunity for SBU Quality (of Operations & Services) Manager with Rain Bird in Tucson, AZ. If interested please send MS Word .doc resume to Melanie Hamon: mh@rainbird.com. Thank you, Lorie ============================================= SBU Quality (of Operations & Services) Manager Tucson, AZ Rain Bird, world leader in innovative water management products, is looking for a strategic business leader to be the key driver for the product and service quality of our Commercial SBU. He/she will be required to think and plan strategically while serving as a critical business partner in the SBU's development and execution of its overall business plan. This is a high visibility position that requires a wide-breadth of business skills, and strong interpersonal and influencing skills. Excellent advancement opportunities. * Responsibilities include: * Coordinate the development and implementation of strategic quality plans for the SBU, including all functional areas of the business. * Interface with Rain Bird plants and operations outside of the Commercial SBU to ensure SBU quality requirements are met. * Develop processes, systems and measurements by which customer quality and service requirements are identified, including customer service, NPD, and test methodologies. * Develop and utilize measurements that allow the SBU to track customer input and implement actions which exceed the expectations of its internal and external customers. * Coordinate with engineering and marketing departments to develop product performance and quality specifications. * Coordinate and/or implement quality related training for employees throughout the Commercial SBU. * Coordinate an annual business assessment in preparation for the SBU strategic planning. * Work with external and internal customers as required. A potential of up to 20% travel time is possible. * Manage the Product Return Process including the analysis of all Avoidable Chargeback categories. * Provide business metrics to aid in continuous improvement efforts and to assess the overall state of the SBU. * Strong verbal and written communication skills. MINIMUM QUALIFICATIONS * Bachelors degree & MBA * Knowledge of quality standards, practices, procedures, processes as well as technical and/or high volume manufacturing experience. * 5-7 years experience working or managing in a business with a customer oriented environment. * The candidate should have a strong strategic perspective, an analytical approach to decision making, a process orientation and good coaching skills. * This position requires the ability to help individuals and actively participate across all levels of the organization as needed. * Demonstrated success in utilizing strong influencing skills to promote results from people who have no direct reporting relationship to this position. * Demonstrated ability to develop, build and motivate teams in the context of a business environment. * Strong analytical skills, including practical experience in applying probability and statistics to business decisions. * Fluency in Spanish a plus. * Knowledge of database design and management a plus. TO APPLY: E-mail MS Word .doc resume to mh@rainbird.com Visit our website, www.rainbird.com to see the Top Ten Reasons employees choose Rain Bird! _________________________________________________ MBA Career Management Center The Anderson School at UCLA Entrepreneurs Hall, C201 Phone: (310) 825-3325 Email: career.management.center@anderson.ucla.edu Web: http://www.anderson.ucla.edu
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