Enron Mail

Subject:Enhance Your Customer Relations
Date:Tue, 2 Oct 2001 08:22:17 -0700 (PDT)

Hi Jeff,

I realize that you are busy, however, I believe this is worth a few moments of your time.

For any business to succeed there is always a need to treat each customer as the only customer. eCRM allows businesses to build personalized relationships with their customers by offering them customized products and services in a quick and timely manner. Businesses need to integrate all modes of communication web, email, chat, video, voice to serve and support their customers in order to maximize customer satisfaction.

Izhuta can provide Enron Corp with an eCRM solution that will be 50% of internal costs and beat time to market requirements.

Our services include:

. Custom Application Development
. Full Application Development and Maintenance Services
. Full application Re-engineering Services
. Application Migration and Porting Services
. Network and Systems Management
. 24x7 Application Support Services
. Technical Expertise (C++, Java, XML, Wireless, embedded and many more)
. Fully Staffed Development Centers as Joint Ventures (50% ownership - 50 to 200 Offsite Development Staff)

I have attached a few links that give a more in depth illustration of our services:


We can also provide enron.com with 24x7 LiveHelp Desk services to maximize customer support and hence maximize the revenues. Please visit http://www.LiveHelpDesk.com for more information our LiveHelp Desk services.

Please let me know when you can set aside 15 minutes of your time to discuss possible synergies between our two companies.


Hema Malini
Phone: 1 800 485 7004 ext 202