Enron Mail

From:enron.announcement@enron.com
To:houston.report@enron.com
Subject:SUPPLEMENTAL Weekend Outage Report for 5-11-01 through 5-14-01
Cc:
Bcc:
Date:Fri, 11 May 2001 18:57:00 -0700 (PDT)


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W E E K E N D S Y S T E M S A V A I L A B I L I T Y

F O R

May 11, 2001 5:00pm through May 14, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES:

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: No Scheduled Outages.

ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS: AlSO SEE ORIGINAL REPORT
Impact: CORP
Time: Fri 5/11/2001 at 6:15:00 PM CT thru Fri 5/11/2001 at 7:00:00 PM CT
Fri 5/11/2001 at 4:15:00 PM PT thru Fri 5/11/2001 at 5:00:00 PM PT
Sat 5/12/2001 at 12:15:00 AM London thru Sat 5/12/2001 at 1:00:00 AM London
Outage: Trader DFS Re-Configuration
Environments Impacted: Corp
Purpose: Data access
Backout: Continue to use ENEHOU
Contact(s): Frank Coles (713)406-0470
John Cheng (713)853-1672

FIELD SERVICES: No Scheduled Outages.

INTERNET: No Scheduled Outages.

MESSAGING: No Scheduled Outages.

MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2: No Scheduled Outages.

OTHER SYSTEMS: ALSO SEE ORIGINAL REPORT
Impact: CORP
Time: Sat 5/12/2001 at 10:00:00 AM CT thru Sat 5/12/2001 at 5:00:00 PM CT
Sat 5/12/2001 at 8:00:00 AM PT thru Sat 5/12/2001 at 3:00:00 PM PT
Sat 5/12/2001 at 4:00:00 PM London thru Sat 5/12/2001 at 11:00:00 PM London
Outage: Disk upgrade for dual boot on server gfp1.
Environments Impacted: Infinity development
Purpose: Disk upgrade needed to establish dual boot redundancy.
Backout: reinstall old configuration
Contact(s): Malcolm Wells 713-345-3716

Impact: CORP NFS
Time: Fri 5/11/2001 at 8:00:00 PM CT thru Fri 5/11/2001 at 10:00:00 PM CT
Fri 5/11/2001 at 6:00:00 PM PT thru Fri 5/11/2001 at 8:00:00 PM PT
Sat 5/12/2001 at 2:00:00 AM London thru Sat 5/12/2001 at 4:00:00 AM London
Outage: OS upgrade on NFS servers calvin and hobbes.
Environments Impacted: Sitara, Weather App. Infifity NFS
Purpose: The upgrade is needed for added SIFS functionality and support. SIFs is the component that allows NT/UNIX access.
Backout: We can revert to one of several previous OS version stored on disks.
Contact(s): Malcolm Wells 713-345-3716

Impact: Unix
Time: Sat 5/12/2001 at 2:00:00 PM CT thru Sat 5/12/2001 at 4:00:00 PM CT
Sat 5/12/2001 at 12:00:00 PM PT thru Sat 5/12/2001 at 2:00:00 PM PT
Sat 5/12/2001 at 8:00:00 PM London thru Sat 5/12/2001 at 10:00:00 PM London
Outage: Neutron - Add a CPU boardd
Environments Impacted: UniX Users
Purpose: increase cpus
Backout: Remove / replace board.
Contact(s): Adam DeRidder 713-853-1428
Michael Barber 713-853-5530
Wilford Stevens 713-853-7564

SITARA: See above

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: SEE ORIGINAL REPORT

TERMINAL SERVER: No Scheduled Outages.

UNIFY: ALSO SEE ORIGINAL REPORT
Impact: CORP
Time: Fri 5/11/2001 at 4:00:00 PM CT thru Sat 5/12/2001 at 3:30:00 PM CT
Fri 5/11/2001 at 2:00:00 PM PT thru Sat 5/12/2001 at 1:30:00 PM PT
Fri 5/11/2001 at 10:00:00 PM London thru Sat 5/12/2001 at 9:30:00 PM London
Outage: Configure new hard disk and install all necessary OS and software.
Environments Impacted: Power Settlements users
Purpose: Upgrade server
Backout: Re-install old hard disk, fall back to stand-by server as last resort.
Contact(s): Michael Cuccia 713-853-6629
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FOR ASSISTANCE

(713) 853-1411 Enron Resolution Center


Specific Help:
Information Risk Management (713) 853-5536
SAP/ISC (713) 345-4727
Unify On-Call (713) 284-3757 [Pager]
Sitara On-Call (713) 288-0101 [Pager]
RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
OSS/UA4/TARP (713) 285-3165 [Pager]
CPR (713) 284-4175 [Pager]
EDI Support (713) 327-3893 [Pager]
EES Help Desk (713)853-9797 OR (888)853-9797