Enron Mail

From:40enron@enron.com
To:
Subject:SUPPLEMENTAL Weekend Outage Report for 9-21-01 through 9-23-01
Cc:
Bcc:
Date:Fri, 21 Sep 2001 14:48:57 -0700 (PDT)


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W E E K E N D S Y S T E M S A V A I L A B I L I T Y

F O R

September 21, 2001 5:00pm through September 24, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES:

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER:
Impact: CORP POSTPONED
Time: Sat 9/22/2001 at 6:00:00 PM CT thru Sun 9/23/2001 at 3:00:00 AM CT
Sat 9/22/2001 at 4:00:00 PM PT thru Sun 9/23/2001 at 1:00:00 AM PT
Sun 9/23/2001 at 12:00:00 AM London thru Sun 9/23/2001 at 9:00:00 AM London
Outage: Upgrade EDINET
Environments Impacted: Corp
Purpose: Improve reliability, performance, and increase information output.
Backout: 1. Switch IP DNS Entries for the Corp Domain for edinet.enron.com and ecnet.enron.com back to the original state
2. Restore database tables for edi_hub systems.
3. Switch IP DNS Entries for the Corp Domain for edinet.enron.com and ecnet.enron.com.
4. Save old code and script changes and install new code and configure new code from edi_qa.
Contact(s): John Kratzer 713-345-7672
Jack Metkus 713-853-0362 713-288-0743

ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS: SEE ORIGINAL REPORT

FIELD SERVICES: No Scheduled Outages.

INTERNET: SEE ORIGINAL REPORT

MESSAGING: SEE ORIGINAL REPORT

MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2: No Scheduled Outages.

OTHER: ALSO SEE ORIGINAL REPORT
Impact: CORP
Time: Sat 9/22/2001 at 1:00:00 PM CT thru Sat 9/22/2001 at 7:00:00 PM CT
Sat 9/22/2001 at 11:00:00 AM PT thru Sat 9/22/2001 at 5:00:00 PM PT
Sat 9/22/2001 at 7:00:00 PM London thru Sun 9/23/2001 at 1:00:00 AM London
Outage: Sombra cpu upgrade for TAGG test app server neptune.
Environments Impacted: TAGG
Purpose: Upgrade to the mirrored cache cpus for added redundancy and protection.
Backout: Put all the original components back in and restart the server.
Contact(s): Malcolm Wells 713-345-3716

Impact: CORP
Time: Sat 9/22/2001 at 6:00:00 PM CT thru Sat 9/22/2001 at 11:00:00 PM CT
Sat 9/22/2001 at 4:00:00 PM PT thru Sat 9/22/2001 at 9:00:00 PM PT
Sun 9/23/2001 at 12:00:00 AM London thru Sun 9/23/2001 at 5:00:00 AM London
Outage: ERMS Oracle Database Index Rebuild
Environments Impacted: ENA, ERMS Oracle database users.
Purpose: Routine maintenance
Backout: Recreate indexes.
Contact(s): Alex Hsieh 713-853-6561 713-288-1779

Impact: CORP
Time: Sun 9/23/2001 at 1:00:00 PM CT thru Sun 9/23/2001 at 7:00:00 PM CT
Sun 9/23/2001 at 11:00:00 AM PT thru Sun 9/23/2001 at 5:00:00 PM PT
Sun 9/23/2001 at 7:00:00 PM London thru Mon 9/24/2001 at 1:00:00 AM London
Outage: T3 firmware upgrades to test database server titania.
Environments Impacted: Oms
Purpose: General maintenance.
Backout: Role back to the old firmware version
Contact(s): Malcolm Wells 713-345-3716

Impact: CORP
Time: Sun 9/23/2001 at 2:00:00 PM CT thru Sun 9/23/2001 at 6:00:00 PM CT
Sun 9/23/2001 at 12:00:00 PM PT thru Sun 9/23/2001 at 4:00:00 PM PT
Sun 9/23/2001 at 8:00:00 PM London thru Mon 9/24/2001 at 12:00:00 AM London
Outage: T3 firmware upgrades to test database server charon.
Environments Impacted: Enlighten
Purpose: General maintenance
Backout: Role back to the old firmware version.
Contact(s): Malcolm Wells 713-345-3716

SITARA:
Impact: CORP
Time: Fri 9/21/2001 at 11:00:00 PM CT thru Fri 9/21/2001 at 11:30:00 PM CT
Fri 9/21/2001 at 9:00:00 PM PT thru Fri 9/21/2001 at 9:30:00 PM PT
Sat 9/22/2001 at 5:00:00 AM London thru Sat 9/22/2001 at 5:30:00 AM London
Outage: Sitara
Environments Impacted: All
Purpose: Need to reboot servers to get NET IQ functioning for monitoring purposes. All applications residing on the R: drive will be temporarily unavailable.
Backout: no backout plan
Contact(s): Gurdip Saluja 713-345-7472

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: No Scheduled Outages

TERMINAL SERVER: No Scheduled Outages.

UNIFY: No Scheduled Outages.

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FOR ASSISTANCE

(713) 853-1411 Enron Resolution Center


Specific Help:
Information Risk Management (713) 853-5536
SAP/ISC (713) 345-4727
Unify On-Call (713) 284-3757 [Pager]
Sitara On-Call (713) 288-0101 [Pager]
RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
OSS/UA4/TARP (713) 285-3165 [Pager]
CPR (713) 284-4175 [Pager]
EDI Support (713) 327-3893 [Pager]
EES Help Desk (713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]