Enron Mail

From:40enron@enron.com
To:
Subject:Supplemental Weekend Outage Report for 9-14-01 through 9-17-01
Cc:
Bcc:
Date:Fri, 14 Sep 2001 15:03:56 -0700 (PDT)


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W E E K E N D S Y S T E M S A V A I L A B I L I T Y

F O R

September 14, 2001 5:00pm through September 17, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES: NA

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER:
Impact: CORP POSTPONED
Time: Sat 9/15/2001 at 11:00:00 PM CT thru Sun 9/16/2001 at 3:00:00 AM CT
Sat 9/15/2001 at 9:00:00 PM PT thru Sun 9/16/2001 at 1:00:00 AM PT
Sun 9/16/2001 at 5:00:00 AM London thru Sun 9/16/2001 at 9:00:00 AM London
Outage: Upgrade EDINET
Environments Impacted: Corp
Purpose: Improve reliability, performance, and increase information output.
Backout: 1. Switch IP DNS Entries for the Corp Domain for edinet.enron.com and ecnet.enron.com back to the original state
2. Restore database tables for edi_hub systems.
3. Switch IP DNS Entries for the Corp Domain for edinet.enron.com and ecnet.enron.com.
4. Save old code and script changes and install new code and configure new code from edi_qa.
Contact(s): John Kratzer 713-345-4642 713-318-4746
Jack Metkus 713-853-0362 713-288-0743

EES: SEE ORIGINAL REPORT

ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS: ALSO SEE ORIGINAL REPORT
Impact: EBS
Time: Sat 9/15/2001 at 12:00:00 PM CT thru Sat 9/15/2001 at 1:00:00 PM CT
Sat 9/15/2001 at 10:00:00 AM PT thru Sat 9/15/2001 at 11:00:00 AM PT
Sat 9/15/2001 at 6:00:00 PM London thru Sat 9/15/2001 at 7:00:00 PM London
Outage: Converting EBS to CORP Network
Environments Impacted: EBS
Purpose: Incorporating EBS and CORP network
Backout:
Contact(s): George Nguyen 713-853-0691

Impact: CORP
Time: Sat 9/15/2001 at 9:00:00 AM CT thru Sat 9/15/2001 at 1:00:00 PM CT
Sat 9/15/2001 at 7:00:00 AM PT thru Sat 9/15/2001 at 11:00:00 AM PT
Sat 9/15/2001 at 3:00:00 PM London thru Sat 9/15/2001 at 7:00:00 PM London
Outage: Uplink Corrections
Environments Impacted: ECN 4
Purpose: To connect network switches to standard
Backout: If any switches do not come back online, I will connect them back to the original connection.
Contact(s): Mark Trevino 713-345-9954

Impact: CORP
Time: Fri 9/14/2001 at 6:00:00 PM CT thru Fri 9/14/2001 at 7:00:00 PM CT
Fri 9/14/2001 at 4:00:00 PM PT thru Fri 9/14/2001 at 5:00:00 PM PT
Sat 9/15/2001 at 12:00:00 AM London thru Sat 9/15/2001 at 1:00:00 AM London
Outage: Hopix and Extpix Flash and IOS upgrade
Environments Impacted: Corp
Purpose: Need to bring IOS to standard level. image requires more flash memory
Backout: Replace original flash card and set another day and time to upgrade
Contact(s): Chris Trota 713-345-1697

FIELD SERVICES: No Scheduled Outages.

INTERNET: No Scheduled Outages.

LOTUS NOTES: SEE ORIGINAL REPORT

MESSAGING: SEE ORIGINAL REPORT

MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2: No Scheduled Outages.

OTHER SYSTEMS: ALSO SEE ORIGINAL REPORT
Impact: CORP
Time: Fri 9/14/2001 at 5:00:00 PM CT thru Fri 9/14/2001 at 7:00:00 PM CT
Fri 9/14/2001 at 3:00:00 PM PT thru Fri 9/14/2001 at 5:00:00 PM PT
Fri 9/14/2001 at 11:00:00 PM London thru Sat 9/15/2001 at 1:00:00 AM London
Outage: Move LMS Production DB instance
Environments Impacted: All
Purpose: HRGIM will be responsible for the Docent LMS application.
Backout:
Contact(s): Brandon Bangerter
Raj Perubhatla 713-345-8016 281-788-9307
Brian Ellis 713-345-8017 713-446-6193
Mark Calkin 713-345-7831

Impact: EBS
Time: Fri 9/14/2001 at 6:00:00 PM CT
Fri 9/14/2001 at 4:00:00 PM PT
Sat 9/15/2001 at 12:00:00 AM London
Outage: Decommission Pleasanton, CA EBS Servers
Environments Impacted: EBS
Purpose: Office was sold and the servers are not required.
Backout: Business critical data has been copied to Houston by Jeff Hughes and is already being backed up.
Contact(s): Dan Dietrich 713-345-8836

SITARA: SEE ORIGINAL REPORT

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: No Scheduled Outages

TERMINAL SERVER: No Scheduled Outages.

UNIFY: No Scheduled Outages.

SCHEDULED SYSTEM OUTAGES: SA
Impact: File Server (EIBRASAL1C01)
Time: Sat 9/15/2001 at 5:00:00 AM CT thru Sat 9/15/2001 at 8:00:00 AM CT
Sat 9/15/2001 at 3:00:00 AM PT thru Sat 9/15/2001 at 6:00:00 AM PT
Sat 9/15/2001 at 7:00:00 AM Sao Paulo thru Sat 9/15/2001 at 10:00:00 AM Sao Paulo
Sat 9/15/2001 at 11:00:00 AM London thru Sat 9/15/2001 at 2:00:00 PM London
Outage: Electrical Maintenance
Environments Impacted: ESA - Salvador Office
Purpose: Electrical maintenance
Backout:
Contact(s): Paulo Barreto

SCHEDULED SYSTEM OUTAGES: LONDON
Impact: CORP
Time: Fri 9/14/2001 at 6:00:00 PM CT thru Sat 9/15/2001 at 9:00:00 PM CT
Fri 9/14/2001 at 4:00:00 PM PT thru Sat 9/15/2001 at 7:00:00 PM PT
Sat 9/15/2001 at 12:00:00 AM London thru Sun 9/16/2001 at 3:00:00 AM London
Outage: Complete Powerdown of the London office
Environments Impacted: All
Purpose: Installation of a third generator at Enron House
Backout: Switch all equipment back on.
Contact(s): Tracy Pearson 830-34238 London Tie Line


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FOR ASSISTANCE

(713) 853-1411 Enron Resolution Center


Specific Help:
Information Risk Management (713) 853-5536
SAP/ISC (713) 345-4727
Unify On-Call (713) 284-3757 [Pager]
Sitara On-Call (713) 288-0101 [Pager]
RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
OSS/UA4/TARP (713) 285-3165 [Pager]
CPR (713) 284-4175 [Pager]
EDI Support (713) 327-3893 [Pager]
EES Help Desk (713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]