Enron Mail

From:no.address@enron.com
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Subject:Weekend Outage Report for 10-12-01 through 10-14-01
Cc:
Bcc:
Date:Thu, 11 Oct 2001 14:40:35 -0700 (PDT)



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W E E K E N D S Y S T E M S A V A I L A B I L I T Y

F O R

October 12, 2001 5:00pm through October 15, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES:

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: No Scheduled Outages.

EES:
Impact: EES
Time: Fri 10/12/2001 at 5:00:00 PM CT thru Fri 10/12/2001 at 6:00:00 PM CT
Fri 10/12/2001 at 3:00:00 PM PT thru Fri 10/12/2001 at 4:00:00 PM PT
Fri 10/12/2001 at 11:00:00 PM London thru Sat 10/13/2001 at 12:00:00 AM London
Outage: PCCS IE5.5 Upgrade
Environments Impacted: EES
Purpose: Required to make the PCCS application compatible with new browser version being rolled out.
Backout: Restore prior ASP pages and determine issues.
Contact(s): Burt Bailey 713 853-9164 888-886-7432
Robert Lamberson 713-345-3350
Suchitra Narra

ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS:
Impact: CORP
Time: Sat 10/13/2001 at 9:00:00 AM CT thru Sat 10/13/2001 at 2:00:00 PM CT
Sat 10/13/2001 at 7:00:00 AM PT thru Sat 10/13/2001 at 12:00:00 PM PT
Sat 10/13/2001 at 3:00:00 PM London thru Sat 10/13/2001 at 8:00:00 PM London
Outage: Replacement of Printer 3com Hubs w/ Cisco Switches
Environments Impacted: Printers
Purpose: Cisco 2820 switches are manageable, 3com hubs are not
Backout: For any reason the printers do not connect to the printer network after the change, I will change every back to the original state.
Contact(s): Mark Trevino 713-345-9954

Impact: ECN 6
Time: Sat 10/13/2001 at 9:00:00 AM CT thru Sat 10/13/2001 at 2:00:00 PM CT
Sat 10/13/2001 at 7:00:00 AM PT thru Sat 10/13/2001 at 12:00:00 PM PT
Sat 10/13/2001 at 3:00:00 PM London thru Sat 10/13/2001 at 8:00:00 PM London
Outage: Cisco 2820 Replacement
Environments Impacted: ECN 6
Purpose: 2924 Cisco switches are a better switch.
Backout:
Contact(s): Mark Trevino 713-345-9954

Impact: EBS
Time: Sat 10/13/2001 at 11:00:00 AM CT thru Sat 10/13/2001 at 12:00:00 PM CT
Sat 10/13/2001 at 9:00:00 AM PT thru Sat 10/13/2001 at 10:00:00 AM PT
Sat 10/13/2001 at 5:00:00 PM London thru Sat 10/13/2001 at 6:00:00 PM London
Outage: Converting EBS to Corp Network
Environments Impacted: EBS
Purpose: Incorporating EBS and CORP network
Backout:
Contact(s): George Nguyen 713-853-0691

FIELD SERVICES: No Scheduled Outages.

INTERNET: No Scheduled Outages.

MESSAGING:
Impact: Napdx-msmbx01v
Time: Fri 10/12/2001 at 6:30:00 PM CT thru Sat 10/13/2001 at 1:30:00 AM CT
Fri 10/12/2001 at 4:30:00 PM PT thru Fri 10/12/2001 at 11:30:00 PM PT
Sat 10/13/2001 at 12:30:00 AM London thru Sat 10/13/2001 at 7:30:00 AM London
Outage: upgrade Napdx-msmbx01v
Environments Impacted: Users on Napdx-msmbx01v
Purpose: In order to standardize all E2k servers.
Backout: Restore from Backup
Contact(s): David Lin 713-345-1619

MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2: No Scheduled Outages.

OTHER SYSTEMS:
Impact: CORP
Time: Sat 10/13/2001 at 6:00:00 PM CT thru Sun 10/14/2001 at 6:00:00 AM CT
Sat 10/13/2001 at 4:00:00 PM PT thru Sun 10/14/2001 at 4:00:00 AM PT
Sun 10/14/2001 at 12:00:00 AM London thru Sun 10/14/2001 at 12:00:00 PM London
Outage: Croaker general maintenance.
Environments Impacted: Custom Logs (CEI)
Purpose: Monthly general maintenance schedule.
Backout: Back out patches and reboot.
Contact(s): Malcolm Wells 713-345-3716

Impact: CORP
Time: Sat 10/13/2001 at 6:00:00 PM CT thru Sun 10/14/2001 at 6:00:00 AM CT
Sat 10/13/2001 at 4:00:00 PM PT thru Sun 10/14/2001 at 4:00:00 AM PT
Sun 10/14/2001 at 12:00:00 AM London thru Sun 10/14/2001 at 12:00:00 PM London
Outage: General maintenance for charon.
Environments Impacted: OPM
Purpose: Test/Dev monthly maintenance schedule.
Backout: Backout the patches
reboot the server
Contact(s): Malcolm Wells 713-345-3716

Impact: CORP
Time: Sat 10/13/2001 at 10:00:00 PM CT thru Sun 10/14/2001 at 10:00:00 AM CT
Sat 10/13/2001 at 8:00:00 PM PT thru Sun 10/14/2001 at 8:00:00 AM PT
Sun 10/14/2001 at 4:00:00 AM London thru Sun 10/14/2001 at 4:00:00 PM London
Outage: Maintenance and upgrades for adcupalpha.
Environments Impacted: SAP / Project Sunrise
Purpose: Maintenance and upgrades to enhance performance and stability.
Backout: Restore from backup.
Contact(s): Malcolm Wells 713-345-3716

Impact: CORP
Time: Sat 10/13/2001 at 6:00:00 PM CT thru Sun 10/14/2001 at 6:00:00 PM CT
Sat 10/13/2001 at 4:00:00 PM PT thru Sun 10/14/2001 at 4:00:00 PM PT
Sun 10/14/2001 at 12:00:00 AM London thru Mon 10/15/2001 at 12:00:00 AM London
Outage: Maintenance, New disk layout and cpu upgrades for adcupbravo.
Environments Impacted: SAP / Project Sunrise
Purpose: Maintenance and upgrades to enhance performance and stability.
Backout: Restore from backup.
Contact(s): Malcolm Wells 713-345-3716

Impact: CORP
Time: Sat 10/13/2001 at 1:00:00 PM CT thru Sat 10/13/2001 at 3:00:00 PM CT
Sat 10/13/2001 at 11:00:00 AM PT thru Sat 10/13/2001 at 1:00:00 PM PT
Sat 10/13/2001 at 7:00:00 PM London thru Sat 10/13/2001 at 9:00:00 PM London
Outage: Maintenance for server refraction.
Environments Impacted: DPR
Purpose: Check seating of new cpu modules.
Backout: None
Contact(s): Malcolm Wells 713-345-3716

SITARA:
Impact: Sitara/CPR
Time: Sat 10/13/2001 at 7:00:00 PM CT thru Sun 10/14/2001 at 7:00:00 AM CT
Sat 10/13/2001 at 5:00:00 PM PT thru Sun 10/14/2001 at 5:00:00 AM PT
Sun 10/14/2001 at 1:00:00 AM London thru Sun 10/14/2001 at 1:00:00 PM London
Outage: Sitara/CRP impact due to Solar Migration
Environments Impacted: All
Purpose: New hardware migration to done by Enterprise Storage Team
Backout:
Contact(s): SitaraonCall 713-288-0101
CPRonCall 713-284-4175

Impact: Production Reporting
Time: Sat 10/13/2001 at 12:00:00 PM CT thru Sun 10/14/2001 at 7:00:00 AM CT
Sat 10/13/2001 at 10:00:00 AM PT thru Sun 10/14/2001 at 5:00:00 AM PT
Sat 10/13/2001 at 6:00:00 PM London thru Sun 10/14/2001 at 1:00:00 PM London
Outage: Sitara Reports
Environments Impacted: Corp
Purpose: Hardware upgrade
Backout: Reverting back to Moe
Contact(s): SitaraonCall 713-288-0101

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY:
Impact:
Time: Sat 10/13/2001 at 10:00:00 PM CT thru Sun 10/14/2001 at 12:00:00 AM CT
Sat 10/13/2001 at 8:00:00 PM PT thru Sat 10/13/2001 at 10:00:00 PM PT
Sun 10/14/2001 at 4:00:00 AM London thru Sun 10/14/2001 at 6:00:00 AM London
Outage: Monthly Maintenance - Lucent CMS & Conversant Full Back-up
Environments Impacted: Call Centers
Purpose: Monthly Maintenance
Backout:
Contact(s): Cynthia Siniard 713-853-0558

TERMINAL SERVER: No Scheduled Outages.

UNIFY: No Scheduled Outages.

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FOR ASSISTANCE

(713) 853-1411 Enron Resolution Center


Specific Help:
Information Risk Management (713) 853-5536
SAP/ISC (713) 345-4727
Unify On-Call (713) 284-3757 [Pager]
Sitara On-Call (713) 288-0101 [Pager]
RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
OSS/UA4/TARP (713) 285-3165 [Pager]
CPR (713) 284-4175 [Pager]
EDI Support (713) 327-3893 [Pager]
EES Help Desk (713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]