Enron Mail

From:40enron@enron.com
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Subject:Weekend Outage Report for 10-5-01 through 10-7-01
Cc:
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Date:Thu, 4 Oct 2001 13:01:45 -0700 (PDT)



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W E E K E N D S Y S T E M S A V A I L A B I L I T Y

F O R

October 5, 2001 5:00pm through October 8, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES:

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: No Scheduled Outages.

EES:
Impact: EES
Time: Sat 10/6/2001 at 6:00:00 PM CT thru Sun 10/7/2001 at 12:00:00 AM CT
Sat 10/6/2001 at 4:00:00 PM PT thru Sat 10/6/2001 at 10:00:00 PM PT
Sun 10/7/2001 at 12:00:00 AM London thru Sun 10/7/2001 at 6:00:00 AM London
Outage: Migrate EESHOU-FS1 to SAN
Environments Impacted: EES
Purpose: New Cluster server is on SAN and SAN backups
This will provide better performance, server redundancy, and backups should complete without problems.
Backout: Take new server offline,
Bring up old servers
change users profiles back to original settings.
Contact(s): Roderic H Gerlach 713-345-3077

ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS:
Impact: CORP
Time: Fri 10/5/2001 at 10:00:00 PM CT thru Fri 10/5/2001 at 10:15:00 PM CT
Fri 10/5/2001 at 8:00:00 PM PT thru Fri 10/5/2001 at 8:15:00 PM PT
Sat 10/6/2001 at 4:00:00 AM London thru Sat 10/6/2001 at 4:15:00 AM London
Outage: Maintenance 63 Network
Environments Impacted: Corp
Purpose: Maintenance on the 172.16.63.0 network
Backout:
Contact(s): George Nguyen 713-853-0691

FIELD SERVICES: No Scheduled Outages.

INTERNET: No Scheduled Outages.

MESSAGING:
Impact: Corp Notes
Time: Fri 10/5/2001 at 9:00:00 PM CT thru Sat 10/6/2001 at 1:00:00 AM CT
Fri 10/5/2001 at 7:00:00 PM PT thru Fri 10/5/2001 at 11:00:00 PM PT
Sat 10/6/2001 at 3:00:00 AM London thru Sat 10/6/2001 at 7:00:00 AM London
Outage: cNotes Server Reboots
Environments Impacted: All users on any of the mailservers listed below
Purpose: Scheduled @ 2 week interval
Backout: Make sure server comes up.
Contact(s): Trey Rhodes (713) 345-7792

Impact: EI
Time: Fri 10/5/2001 at 9:00:00 PM CT thru Sat 10/6/2001 at 1:00:00 AM CT
Fri 10/5/2001 at 7:00:00 PM PT thru Fri 10/5/2001 at 11:00:00 PM PT
Sat 10/6/2001 at 3:00:00 AM London thru Sat 10/6/2001 at 7:00:00 AM London
Outage: EI Notes Server Maintenance
Environments Impacted: EI Local/Domestic/Foreign Sites
Purpose: Scheduled @ 2 week interval
Backout: N/A
Contact(s): David Ricafrente 713-646-7741

Impact:
Time: Fri 10/5/2001 at 9:00:00 PM CT thru Fri 10/5/2001 at 11:45:00 PM CT
Fri 10/5/2001 at 7:00:00 PM PT thru Fri 10/5/2001 at 9:45:00 PM PT
Sat 10/6/2001 at 3:00:00 AM London thru Sat 10/6/2001 at 5:45:00 AM London
Outage: Upgrade Test for XTND
Environments Impacted: Corp
Purpose: Properly test new configuration files for upgrade before production phase.
Backout: Put configuration files back to original settings.
Contact(s): Edgar Gallegos 713-345-5634

MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2: No Scheduled Outages.

OTHER:
Impact: HR
Time: Fri 10/5/2001 at 7:00:00 PM CT thru Fri 10/5/2001 at 8:00:00 PM CT
Fri 10/5/2001 at 5:00:00 PM PT thru Fri 10/5/2001 at 6:00:00 PM PT
Sat 10/6/2001 at 1:00:00 AM London thru Sat 10/6/2001 at 2:00:00 AM London
Outage: Reboot HR-DB-4
Environments Impacted: All HR Global applications.
Purpose: More SAN disk space is needed to databases on HR-DB-4
Backout:
Contact(s): Brandon Bangerter 713-345-4904
Mark Calkin 713-345-7831 713-410-1624
Raj Perubhatla 713-345-8016 281-788-9307

Impact: CORP
Time: Sat 10/6/2001 at 12:00:00 PM CT thru Sat 10/6/2001 at 10:00:00 PM CT
Sat 10/6/2001 at 10:00:00 AM PT thru Sat 10/6/2001 at 8:00:00 PM PT
Sat 10/6/2001 at 6:00:00 PM London thru Sun 10/7/2001 at 4:00:00 AM London
Outage: A3500 disk controller maintenance for Enlighten server frissure.
Environments Impacted: Enlighten
Purpose: Need to address repeat issues with controller.
Backout: Role back to the original equipment and configuration. Even with the controller offline there is built in redundancy.
Contact(s): Malcolm Wells 713-345-3716

Impact: ENW - UNIX
Time: Fri 10/5/2001 at 8:00:00 PM CT thru Sun 10/7/2001 at 11:00:00 PM CT
Fri 10/5/2001 at 6:00:00 PM PT thru Sun 10/7/2001 at 9:00:00 PM PT
Sat 10/6/2001 at 2:00:00 AM London thru Mon 10/8/2001 at 5:00:00 AM London
Outage: Large-Scale Migration of Production Data (Solar)
Environments Impacted: UniX Users. There will be a TOTAL OUTAGE from Saturday midnight until Sunday 6am. We may need to reboot clients that do not properly unmount solar's filesystems, especially SunOS clients.
Purpose: solar is being decommissioned. FDDI network is failing, NetApps offer a big performance improvement
Backout: Unmount any clients on the NetApps. Revert to saved automount maps. Re-enable NFS services on Solar. Scan NetApps for files updated since migration and move or rdist them back.
Contact(s): Mike Croucher
Adam DeRidder (713) 853-1428 813/318.0831
Carlos Uribe (713) 345-8179
Bob McAuliffe

Impact: CORP
Time: Sat 10/6/2001 at 2:00:00 AM CT thru Sat 10/6/2001 at 2:00:00 PM CT
Sat 10/6/2001 at 12:00:00 AM PT thru Sat 10/6/2001 at 12:00:00 PM PT
Sat 10/6/2001 at 8:00:00 AM London thru Sat 10/6/2001 at 8:00:00 PM London
Outage: DCAF II / AUTOFAX Oracle Database Server Migration & Upgrade
Environments Impacted: ENA
Purpose: Migrate database to a newer server. Upgrade database to the newer version supported by Oracle.
Backout: Redirect tnsnames.ora to the existing old database server.
Contact(s): Alex Hsieh 713-853-6561 713-288-1779

SITARA:
Impact: Sitara/CPR
Time: Sat 10/6/2001 at 8:00:00 PM CT thru Sun 10/7/2001 at 7:00:00 AM CT
Sat 10/6/2001 at 6:00:00 PM PT thru Sun 10/7/2001 at 5:00:00 AM PT
Sun 10/7/2001 at 2:00:00 AM London thru Sun 10/7/2001 at 1:00:00 PM London
Outage: Sitara/CRP impact due to Solar Migration
Environments Impacted: Sitara/CPR production
Purpose: New hardware migration to done by Enterprise Storage Team
Backout:
Contact(s): SitaraonCall 713-288-0101
CPRonCall 713-284-4175

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: No Scheduled Outages

TERMINAL SERVER: No Scheduled Outages.

UNIFY: No Scheduled Outages.

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FOR ASSISTANCE

(713) 853-1411 Enron Resolution Center


Specific Help:
Information Risk Management (713) 853-5536
SAP/ISC (713) 345-4727
Unify On-Call (713) 284-3757 [Pager]
Sitara On-Call (713) 288-0101 [Pager]
RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
OSS/UA4/TARP (713) 285-3165 [Pager]
CPR (713) 284-4175 [Pager]
EDI Support (713) 327-3893 [Pager]
EES Help Desk (713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]