Enron Mail

From:no.address@enron.com
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Subject:Weekend Outage Report for 11-2-01 through 11-4-01
Cc:
Bcc:
Date:Thu, 1 Nov 2001 15:22:10 -0800 (PST)


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W E E K E N D S Y S T E M S A V A I L A B I L I T Y

F O R

November 2, 2001 5:00pm through November 5, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES:

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI:
Impact: CORP
Time: Fri 11/2/2001 at 12:00:00 PM CT thru Sun 11/4/2001 at 4:00:00 AM CT
Fri 11/2/2001 at 10:00:00 AM PT thru Sun 11/4/2001 at 2:00:00 AM PT
Fri 11/2/2001 at 6:00:00 PM London thru Sun 11/4/2001 at 10:00:00 AM London
Outage: EDI_QA Oracle database upgrade
Environments Impacted: Corp
Purpose: To comply with corporate standardization
Backout: Restore the database to its original state
Contact(s): Maria Santiago 713-345-7354
John Kratzer 713-345-7672
Karen O'Grady 713-345-7149

EES:
Impact: EES
Time: Thu 11/1/2001 at 6:00:00 PM CT thru Sun 11/4/2001 at 12:00:00 AM CT
Thu 11/1/2001 at 4:00:00 PM PT thru Sat 11/3/2001 at 10:00:00 PM PT
Fri 11/2/2001 at 12:00:00 AM London thru Sun 11/4/2001 at 6:00:00 AM London
Outage: Migrate EESHOU-FS1to SAN
Environments Impacted: EES
Purpose: New Cluster server is on SAN and SAN backups
This will provide better performance, server redundancy, and backups should complete without problems.
Backout: Take new server offline,
Bring up old servers
change users profiles back to original settings.
Contact(s): Roderic H Gerlach 713-345-3077

ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS:
Impact: Ardmore
Time: Sat 11/3/2001 at 10:00:00 PM CT thru Sun 11/4/2001 at 2:00:00 AM CT
Sat 11/3/2001 at 8:00:00 PM PT thru Sun 11/4/2001 at 12:00:00 AM PT
Sun 11/4/2001 at 4:00:00 AM London thru Sun 11/4/2001 at 8:00:00 AM London
Outage: Add redundant connections between ARD-COR-CCX1/2 and ENA-CX1/2-ARD
Environments Impacted: All
Purpose: Increased bandwidth / resiliency available on the MAN
Backout: Put original equipment/configs back in place
Contact(s): Dennis McGough 713-345-3143

Impact: EBS
Time: Sat 11/3/2001 at 1:00:00 PM CT thru Sat 11/3/2001 at 4:00:00 PM CT
Sat 11/3/2001 at 11:00:00 AM PT thru Sat 11/3/2001 at 2:00:00 PM PT
Sat 11/3/2001 at 7:00:00 PM London thru Sat 11/3/2001 at 10:00:00 PM London
Outage: Relocate EBS Portland servers and switch pdx-3wtcpl-swx1
Environments Impacted: EBS
Purpose: Existing equipment rack removed in order to install new phone system.
Backout: None. Space must be vacated.
Contact(s): Chris Shirkoff 503-778-0920 8774937918@skytel.com
Dave Steiner 503-703-1553

FIELD SERVICES: No Scheduled Outages.

INTERNET: No Scheduled Outages.

MESSAGING:
Impact: Corp Notes
Time: Fri 11/2/2001 at 9:00:00 PM CT thru Sat 11/3/2001 at 1:00:00 AM CT
Fri 11/2/2001 at 7:00:00 PM PT thru Fri 11/2/2001 at 11:00:00 PM PT
Sat 11/3/2001 at 3:00:00 AM London thru Sat 11/3/2001 at 7:00:00 AM London
Outage: cNotes Server Reboots
Environments Impacted: All users on any of the mailservers listed below
Purpose: Scheduled @ 2 week interval
Backout: Make sure server comes up.
Contact(s): Trey Rhodes (713) 345-7792

Impact: EI
Time: Fri 11/2/2001 at 9:00:00 PM CT thru Sat 11/3/2001 at 1:00:00 AM CT
Fri 11/2/2001 at 7:00:00 PM PT thru Fri 11/2/2001 at 11:00:00 PM PT
Sat 11/3/2001 at 3:00:00 AM London thru Sat 11/3/2001 at 7:00:00 AM London
Outage: EI Notes Server Maintenance
Environments Impacted: EI Local/Domestic/Foreign Sites
Purpose: Scheduled @ 2 week interval
Backout: N/A
Contact(s): David Ricafrente 713-646-7741

Impact: EES
Time: Fri 11/2/2001 at 8:30:00 PM CT thru Fri 11/2/2001 at 11:30:00 PM CT
Fri 11/2/2001 at 6:30:00 PM PT thru Fri 11/2/2001 at 9:30:00 PM PT
Sat 11/3/2001 at 2:30:00 AM London thru Sat 11/3/2001 at 5:30:00 AM London
Outage: EES Notes Server Reboots
Environments Impacted: All users on any of the mailservers listed below
Purpose: Scheduled @ 2 week interval on 1st and the 3rd Friday of each month.
Backout:
Contact(s): Dalak Malik 713-345-8219

MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2: No Scheduled Outages.

OTHER:
Impact:
Time: Sat 11/3/2001 at 9:00:00 PM CT thru Sun 11/4/2001 at 12:00:00 AM CT
Sat 11/3/2001 at 7:00:00 PM PT thru Sat 11/3/2001 at 10:00:00 PM PT
Sun 11/4/2001 at 3:00:00 AM London thru Sun 11/4/2001 at 6:00:00 AM London
Outage: Migrate EBS Common Data to Corp Environment and update DFS
Environments Impacted: Any user accessing o: EBS
Purpose: Will be migrating all common data from o: EBS Houston and o: EBS Portland to Corp servers in Houston and their corresponding EBS servers will be decommissioned. o: ebs shepherd and o: ebs loopcentral will also be migrated and their corresponding EBS servers will be decommissioned. o: EBS will be removed from DFS and the DFS entries will be re-inputed in order to decommission the EBS DFS server. This needs to be done as part of the decommissioning of the EBS environment.
Backout: Leave EBS data servers and DFS servers online and re-input the DFS links.
Contact(s): Mark Wolf 713-345-6389

Impact: HR
Time: Sat 11/3/2001 at 8:00:00 AM CT thru Sat 11/3/2001 at 11:00:00 AM CT
Sat 11/3/2001 at 6:00:00 AM PT thru Sat 11/3/2001 at 9:00:00 AM PT
Sat 11/3/2001 at 2:00:00 PM London thru Sat 11/3/2001 at 5:00:00 PM London
Outage: Replace CD-ROM in HR-DB-5
Environments Impacted: HR LAN
Purpose: The CD-ROM drive has failed and needs to be replaced.
Backout:
Contact(s): Brandon Bangerter 713-345-4904
Mark Calkin 713-345-7831
Raj Perubhatla 713-345-8016 281-788-9307

Impact: nahou-rem2
Time: Sun 11/4/2001 at 1:00:00 PM CT thru Sun 11/4/2001 at 1:30:00 PM CT
Sun 11/4/2001 at 11:00:00 AM PT thru Sun 11/4/2001 at 11:30:00 AM PT
Sun 11/4/2001 at 7:00:00 PM London thru Sun 11/4/2001 at 7:30:00 PM London
Outage: Upgrade nahou-rem2 server with latest Remedy Patch
Environments Impacted: Remedy Reporting Server
Purpose: Plug a memory leak in the current version patch.
Backout: Remove the new executable and rename the arserver.old to arserver.exe
Contact(s): James Weaver 713-345-4810

SITARA: No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: No Scheduled Outages

TERMINAL SERVER: No Scheduled Outages.

UNIFY: No Scheduled Outages.

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FOR ASSISTANCE

(713) 853-1411 Enron Resolution Center


Specific Help:
Information Risk Management (713) 853-5536
SAP/ISC (713) 345-4727
Unify On-Call (713) 284-3757 [Pager]
Sitara On-Call (713) 288-0101 [Pager]
RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
OSS/UA4/TARP (713) 285-3165 [Pager]
CPR (713) 284-4175 [Pager]
EDI Support (713) 327-3893 [Pager]
EES Help Desk (713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call (713) 327-6032 [Pager]