Enron Mail

From:chris.hyde@enron.com
To:tara.piazze@enron.com, matt.smith@enron.com, nate.blackburn@enron.com,justin.o'malley@enron.com
Subject:KNE web site problems
Cc:chris.gaskill@enron.com, colin.tonks@enron.com, eddie.zhang@enron.com,jennie.pai@enron.com
Bcc:chris.gaskill@enron.com, colin.tonks@enron.com, eddie.zhang@enron.com,jennie.pai@enron.com
Date:Thu, 24 May 2001 15:10:34 -0700 (PDT)

Just as a heads up...

The web site that serves data for Kinder Morgan, Transcolorado, NGPL, etc. is having issues as I write this. The following message comes up when trying to receive point data:

An error occurred while executing the page. Please use the "Back" button on your browser to try again, or try again at a later time. If the problem persists, please contact ApplicationName Support (user@kne.com).
The error message is:
[INTERSOLV][ODBC SQL Server driver][SQL Server]ct_results(): user api layer: internal Client Library error: Read from the server has timed out.

Basically, this means their server currently has issues. I just wanted to send this out as a heads up that we could potentially miss some cycle information for the morning reports. Hopefully, the site will stabilize before then.


Thanks,
Chris