Enron Mail

From:heidi.grubbs@enron.com
To:jeff.ader@enron.com, beth.apollo@enron.com, mark.bernstein@enron.com,ron.bertasi@enron.com, scott.campbell@enron.com, darren.cross@enron.com, anthony.dayao@enron.com, paul.devries@enron.com, mark.dobler@enron.com, joseph.earle@enron.com, lamar.frazi
Subject:Past Due Process
Cc:w..delainey@enron.com, janet.dietrich@enron.com, dan.leff@enron.com,john.lavorato@enron.com
Bcc:w..delainey@enron.com, janet.dietrich@enron.com, dan.leff@enron.com,john.lavorato@enron.com
Date:Fri, 2 Nov 2001 09:33:55 -0800 (PST)

Attached is the past due process as approved by The Office of the Chair. We will begin implementing the process effective immediately. Additionally, we will be rolling out a separate process for dispute resolution and for the termination procedures by Service Management. If you have any questions or comments, please call me or Joni Fisher.

Mike Krautz
Sr. Director
Accounts Receivable