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Enron Mail |
---------------------- Forwarded by V Charles Weldon/HOU/ECT on 01/26/2001
10:01 AM --------------------------- Steve_D_Moore@Dell.com on 01/25/2001 03:43:44 PM To: v.charles.weldon@enron.com cc: Subject: MR. WELDON-ENRON ORDER CONFIRMATION DELL & ENRON ClickAtHome ORDER CONFIRMATION Thank you for your Enron ClickAtHome order! Please read and retain this e-mail for your records. It contains important information relating to your order that should be used in any future communications with Dell. Your Dell customer number is: 12831655 Your order number is: 509070314 Your total "Out of Pocket" amount: $ 0 The total "Out of Pocket" amount includes upgrade costs, shipping and taxes. Your Online Sales Point of Contact: We are here to assist you with your order if needed. Our office hours are Monday- Friday, 8am-7pm Central Standard Time. You can reach our office by calling 1-866-220-3355 or through e-mail at: US_EPP_Clickathome@dell.com <mailto:US_EPP_Clickathome@dell.com< . Estimated Ship Date: We estimate that your order should be shipped on or before 01/31//01. Although we do not anticipate a delay in your order, we cannot guarantee the shipping date as we occasionally run into unexpected delays in manufacturing. Your order is being shipped to you under Dell's terms and conditions of sale found at: www.dell.com <http://www.dell.com/<; . Total Satisfaction Policy: If you wish to cancel your order for any reason within 30 days, we'll refund amounts paid by you, minus shipping costs, no questions asked. You are responsible for the cost of shipping your system back to us. EPP Customer Care contact options: 1-866-220-3355, option 4 or use the e-mail box US Relationship EPP@dell.com <mailto:EPP@dell.com< . How to Check Order Status: If you would like to check the status of your order, please call Dell's automated order status inquiry system at: 1-800-433-9014, or visit Dell's Order Status Page at: http://wwwapp.us.dell.com/us/en/ordstat/index.asp <http://wwwapp.us.dell.com/us/en/ordstat/index.asp<; . You can also register to have Dell e-mail you when your order is shipped, by going to: http://wwwapp.us.dell.com/us/en/ordstat/watchreg.asp?ordnum <http://wwwapp.us.dell.com/us/en/ordstat/watchreg.asp?ordnum<; . How to reach a Technical Support Representative: Once you have received your equipment, if you need to contact a Dell technical support representative, please call 1-866-220-3355, option 3. You will be asked to give your "Service Tag Number". The "Service Tag Number" is a five digit alphanumeric number written on the white bar code label on the back of the system. Please have this number ready before you contact the technical support representative. Thank you for participating in the Dell/ Enron ClickAtHome program. It is my pleasure to work with you. Sincerely, Steve D Moore Dell Computer Corporation Online Orders Relationship Employee Purchase Program
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