Weekend Outage Report for 12-15-00 through 12-18-00

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W E E K E N D S Y S T E M S A V A I L A B I L I T Y

F O R

December 15, 2000 5:00pm through December 18, 2000 12:00am
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SCHEDULED SYSTEM OUTAGES:

ARDMORE DATA CENTER - FACILITY OPERATIONS:
Impact: EOTT
Time: Sat 12/16/2000 at 8:00:00 AM CT thru Sat 12/16/2000 at 9:00:00 AM CT
Sat 12/16/2000 at 6:00:00 AM PT thru Sat 12/16/2000 at 7:00:00 AM PT
Sat 12/16/2000 at 2:00:00 PM London thru Sat 12/16/2000 at 3:00:00 PM
London
Outage: Rework of Ardmore Ethernet Switches
Environments Impacted: EOTT
Purpose: Simplify the network and remove unnecassary equipment
Backout: Remove the cables from the devices that do not respond to ping and
reattach the cables
that connect to the Cat5000..
Contact(s): Vincent Fox 713-345-7784
ron pieronek 713 853 6683

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS:
Impact: all
Time: Fri 12/15/2000 at 7:00:00 PM CT thru Sun 12/17/2000 at 7:00:00 PM CT
Fri 12/15/2000 at 5:00:00 PM PT thru Sun 12/17/2000 at 5:00:00 PM PT
Sat 12/16/2000 at 1:00:00 AM London thru Mon 12/18/2000 at 1:00:00 AM
London
Outage: Relocate Bell St. generator
Environments Impacted: All
Purpose: Required now to complete new building. Status telephone number is
713.345.3215 starting on Friday at 7:00pm
Backout: Work will be cancelled if extreme weather is forcast.
Contact(s): Randy Lord 713-345-7707

EDI SERVER:
Impact: CORP
Time: Sat 12/16/2000 at 11:00:00 PM CT thru Sun 12/17/2000 at 3:00:00 AM CT
Sat 12/16/2000 at 9:00:00 PM PT thru Sun 12/17/2000 at 1:00:00 AM PT
Sun 12/17/2000 at 5:00:00 AM London thru Sun 12/17/2000 at 9:00:00 AM
London
Outage: EDI Hub Memory Upgrade
Environments Impacted: Corp
Purpose: System reaching 80% utilization on peak volume days. Increased
memory will reduce page swapping which will reduce CPU utilization.
Backout: Remove memory and restart system.
Contact(s): Karen O'Grady 5-7149 713-327-4805
jim nelsom 3-7799 713-327-2007
Jack Metkus 3-0362 713-288-0743
EI:
Impact: EI
Time: Sat 12/16/2000 at 9:00:00 AM CT thru Sat 12/16/2000 at 10:00:00 AM
CT
Sat 12/16/2000 at 7:00:00 AM PT thru Sat 12/16/2000 at 8:00:00 AM PT
Sat 12/16/2000 at 3:00:00 PM London thru Sat 12/16/2000 at 4:00:00 PM
London
Outage: 3AC 6500 Conversion Phase 4 (Final)
Environments Impacted: El
Purpose: Replace Failing 5500's
Backout: reconnect 5500's
Contact(s): Steve Hardy 713-853-9294 713-415-0672

Impact: EI
Time: Fri 12/15/2000 at 6:30:00 PM India thru Sat 12/16/2000 at 12:30:00
PM India
Fri 12/15/2000 at 7:00:00 AM CT thru Sat 12/16/2000 at 1:00:00 AM CT
Fri 12/15/2000 at 5:00:00 AM PT thru Fri 12/15/2000 at 11:00:00 PM PT
Fri 12/15/2000 at 1:00:00 PM London thru Sat 12/16/2000 at 7:00:00 AM
London
Outage: Relocation of Network Equipment. INDIA
Environments Impacted: Enron India
Purpose: Lease expiration from the 15th floor
Backout:
Contact(s): Omar Taha 7138531958 877-820-5523

ENRON NORTH AMERICAN LANS: No Scheduled Outages.

FIELD SERVICES: No Scheduled Outages.

INTERNET:
Impact: Eol
Time: Fri 12/15/2000 at 6:00:00 PM CT thru Fri 12/15/2000 at 8:00:00 PM CT
Fri 12/15/2000 at 4:00:00 PM PT thru Fri 12/15/2000 at 6:00:00 PM PT
Sat 12/16/2000 at 12:00:00 AM London thru Sat 12/16/2000 at 2:00:00 AM
London
Outage: adding two firewalls to eol
Environments Impacted: EOl
Purpose: 1. off load the existing firewalls.
2. add stateful failover for internet eol users.
Backout: remove new firewalls
Contact(s): Anchi Zhang 713-853-5464

MESSAGING: No Scheduled Outages.

MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2: No Scheduled Outages.

OTHER SYSTEMS:
Impact: ESA
Time: Sun 12/17/2000 at 8:00:00 AM Brazil thru Sun 12/17/2000 at 6:00:00
PM Brazil
Sun 12/17/2000 at 4:00:00 AM CT thru Sun 12/17/2000 at 2:00:00 PM CT
Sun 12/17/2000 at 2:00:00 AM PT thru Sun 12/17/2000 at 12:00:00 PM PT
Sun 12/17/2000 at 10:00:00 AM London thru Sun 12/17/2000 at 8:00:00 PM
London
Outage: Maintenance to the electrical systems
Environments Impacted: Sao Paulo Office
Purpose: Security maintenance
Backout: Back to the original project.
Contact(s): Nilson Busto 7910-1347

Impact: SAP
Time: Fri 12/15/2000 at 6:00:00 PM CT thru Sun 12/17/2000 at 3:00:00 PM CT
Fri 12/15/2000 at 4:00:00 PM PT thru Sun 12/17/2000 at 1:00:00 PM PT
Sat 12/16/2000 at 12:00:00 AM London thru Sun 12/17/2000 at 9:00:00 PM
London
Outage: SAP Production Builds
Environments Impacted: SAP
Purpose: Integration of new companies and business functionality into the
current configuration
Backout: Stop the build and/or restore the systems
Contact(s): Michael Vu 713-853-5312
Todd Renaud 713-853-0516 800-696-9896
Gary Sentiff 713-853-6410 888-916-7906

Impact: CORP UNIX
Time: Sat 12/16/2000 at 6:00:00 AM CT thru Sun 12/17/2000 at 6:00:00 AM CT
Sat 12/16/2000 at 4:00:00 AM PT thru Sun 12/17/2000 at 4:00:00 AM PT
Sat 12/16/2000 at 12:00:00 PM London thru Sun 12/17/2000 at 12:00:00 PM
London
Outage: Gutenberg disk array reformat.
Environments Impacted: Corp
Purpose: Conform the disk layout to standard. to improve performance.
Enable refresh from other databases by matching the layout.
Backout: Restore from tape.
Contact(s): Malcolm Wells 713-345-3716
Sanjay Bhagat 713-345-8082
David Wile 713-345-3867

SITARA: No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: No Scheduled Outages

TERMINAL SERVER: No Scheduled Outages.

UNIFY:
Impact: CORP
Time: Fri 12/15/2000 at 6:00:00 PM CT thru Fri 12/15/2000 at 8:00:00 PM CT
Fri 12/15/2000 at 4:00:00 PM PT thru Fri 12/15/2000 at 6:00:00 PM PT
Sat 12/16/2000 at 12:00:00 AM London thru Sat 12/16/2000 at 2:00:00 AM
London
Outage: Eclipse Relocation
Environments Impacted: All
Purpose: Server upgrades have come in that need to be installed
Backout:
Contact(s): Jason Stephens 713-853-1834
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FOR ASSISTANCE

(713) 853-1411 Enron Resolution Center
(713) 853-5536 Information Risk Management

Specific Applications Help:
Unify On-Call (713) 284-3757 [Pager]
Sitara On-Call (713) 288-0101 [Pager]
RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
OSS/UA4/TARP (713) 285-3165 [Pager]
CPR (713) 284-4175 [Pager]
EDI Support (713) 327-3893 [Pager]