Weekend Outage Report for 5-18-01 through 5-21-01

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W E E K E N D S Y S T E M S A V A I L A B I L I T Y

F O R

May 18, 2001 5:00pm through May 21, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES:

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: No Scheduled Outages.

ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS: No Scheduled Outages.

FIELD SERVICES: No Scheduled Outages.

INTERNET:
Impact: Internet
Time: Fri 5/18/2001 at 10:30:00 PM CT thru Fri 5/18/2001 at 11:30:00 PM CT
Fri 5/18/2001 at 8:30:00 PM PT thru Fri 5/18/2001 at 9:30:00 PM PT
Sat 5/19/2001 at 4:30:00 AM London thru Sat 5/19/2001 at 5:30:00 AM London
Outage: Upgrade IOS on ENEFW4
Environments Impacted: Internet
Purpose: The new code has bug fixes and stateful failover feature.
Backout: Revert back to old IOS.
Contact(s): John Shupak 713-853-7943
Bryan Aubuchon 713-345-8446

MESSAGING:
Impact: Corp Notes
Time: Fri 5/18/2001 at 9:00:00 PM CT thru Sat 5/19/2001 at 1:00:00 AM CT
Fri 5/18/2001 at 7:00:00 PM PT thru Fri 5/18/2001 at 11:00:00 PM PT
Sat 5/19/2001 at 3:00:00 AM London thru Sat 5/19/2001 at 7:00:00 AM London
Outage: cNotes Server Reboots
Environments Impacted: All users on any of the mailservers listed below
Purpose: Scheduled @ 2 week interval
Backout: Make sure server comes up.
Contact(s): Trey Rhodes (713) 345-7792

Impact: EI
Time: Fri 5/18/2001 at 9:00:00 PM CT thru Sat 5/19/2001 at 1:00:00 AM CT
Fri 5/18/2001 at 7:00:00 PM PT thru Fri 5/18/2001 at 11:00:00 PM PT
Sat 5/19/2001 at 3:00:00 AM London thru Sat 5/19/2001 at 7:00:00 AM London
Outage: EI Notes Server Maintenance
Environments Impacted: EI Local/Domestic/Foreign Sites
Purpose: Scheduled @ 2 week interval
Backout: N/A
Contact(s): David Ricafrente 713-646-7741

MARKET DATA:
Impact: CORP
Time: Wed 5/16/2001 at 4:45:00 PM CT thru Wed 5/23/2001 at 4:45:00 PM CT
Wed 5/16/2001 at 2:45:00 PM PT thru Wed 5/23/2001 at 2:45:00 PM PT
Wed 5/16/2001 at 10:45:00 PM London thru Wed 5/23/2001 at 10:45:00 PM
London
Outage: Market Data Cable Management EB3460
Environments Impacted: All Trading Groups
Purpose: Improve computer room environment. Perform cable management in
order to comply with computer room standards.
Backout: N/A
Contact(s): John Sieckman 713-345-7862

NT: No Scheduled Outages.

OS/2: No Scheduled Outages.

OTHER SYSTEMS:
Impact: Corp, OTS, ETS
DATE: MAY 29, 2001/2/2001 at 5:30:00 PM
Outage: Migrate DSS Server to GTHOU-APPSQ03P
Environments Impacted: DSS users will not be able to access the old server
(ENEDS01_ADAPT)after this date
Purpose: The existing server is outdated, migrating to SQL 2000 provides
increased
functionality and conforms to database platform requirements.
Backout:
Contact(s): Mary Vollmer 713-853-3381
Joe Hellsten 713-853-7346 713-545-4164

Impact: CORP
Time: Sat 5/19/2001 at 10:00:00 AM CT thru Sat 5/19/2001 at 4:00:00 PM CT
Sat 5/19/2001 at 8:00:00 AM PT thru Sat 5/19/2001 at 2:00:00 PM PT
Sat 5/19/2001 at 4:00:00 PM London thru Sat 5/19/2001 at 10:00:00 PM London
Outage: Moving Production Database TDSPROD
Environments Impacted: ENA
Purpose: This database is being moved to give the space it is currently using
to the Enpower database on that server. The new server Refraction will also
allow TDSPROD to expand as well.
Backout: The old instance will be restarted and the TNSNAMES.ORA entry will
be changed to point at the old instance.
Contact(s): John Jahnke 713-345-4398

Impact: CORP
Time: Sat 5/19/2001 at 9:00:00 PM CT thru Sun 5/20/2001 at 12:00:00 AM CT
Sat 5/19/2001 at 7:00:00 PM PT thru Sat 5/19/2001 at 10:00:00 PM PT
Sun 5/20/2001 at 3:00:00 AM London thru Sun 5/20/2001 at 6:00:00 AM London
Outage: Resource addition for server moe.
Environments Impacted: Sitara, PEP, Global
Purpose: Server is memory and cpu constrained.
Backout: Shutdown the server and revert to old configuration.
Contact(s): Malcolm Wells 713-345-3716

SITARA: Also see above
Impact: CORP
Time: Sat 5/19/2001 at 2:00:00 PM CT thru Sun 5/20/2001 at 12:00:00 AM CT
Sat 5/19/2001 at 12:00:00 PM PT thru Sat 5/19/2001 at 10:00:00 PM PT
Sat 5/19/2001 at 8:00:00 PM London thru Sun 5/20/2001 at 6:00:00 AM London
Outage: Resource additionto Sitara server aurora.
Environments Impacted: Sitara production
Purpose: Add needed cpu and memory.
Backout: Remove the newly added resources and restart under the old config.
Contact(s): Malcolm Wells 713-345-3716

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: No Scheduled Outages

TERMINAL SERVER: No Scheduled Outages.

UNIFY:
Impact: CORP
Time: Fri 5/18/2001 at 3:00:00 PM thru Sun 5/20/2001 at 11:45:00 PM
Outage: Unify Power Production Server Maintenance
Environments Impacted: Unify Users
Purpose: Infrastructure required maintenance
Backout:
Contact(s): Brian Ripley 713-345-4709
Charles Ballmer 713-853-0684
Bob Ward 713-345-4409

SCHEDULED SYSTEM OUTAGES: Australia
Impact: CORP
Time: Sat 19-May-2001 at 10:00:00 AM Sydney thru Sat 19-May-2001 at 3:00:00
PM Sydney
Sat 19-May-2001 at 1:00:00 AM GMT (London) thru Sat 19-May-2001 at 6:00:00
AM GMT (London)
Fri 5/19/2001 at 7:00:00 PM CT (Houston) thru Sun 5/20/2001 at 12:00:00 AM
CT (Houston)
Fri 5/19/2001 at 5:00:00 PM PT (Portland) thru Sat 5/19/2001 at 10:00:00
PM PT (Portland)
Outage: Sydney UPS Test & Service
Environments Impacted: Corp Sydney - all systems
Purpose: Original UPS needs testing & service. Will require Server Room to be
de-powered to allow maintenance.
Backout: Plug equipment into unconditioned power.
Contact(s): Colin Wood +61-416-248-353
Elliott Katz +61-292-292-309

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FOR ASSISTANCE

(713) 853-1411 Enron Resolution Center

Specific Help:
Information Risk Management (713) 853-5536
SAP/ISC
(713) 345-4727
Unify On-Call (713) 284-3757 [Pager]
Sitara On-Call (713) 288-0101 [Pager]
RUS/GOPS/GeoTools/APRS (713) 639-9726 [Pager]
OSS/UA4/TARP (713) 285-3165 [Pager]
CPR (713) 284-4175 [Pager]
EDI Support (713) 327-3893 [Pager]
EES Help Desk (713)853-9797 OR (888)853-9797