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Enron Mail |
Keoni:
We had another unpleasant experience with Hildago last night. This is the = third different individual at EPMI who has had an interaction with him resu= lting in a hassle. The other day I wrote it off to my fault, but since it = has happened with 2 other people here, and only with Hildago, I now believe= the problem is him. He has a natural antagonistic demeanor that makes peo= ple defensive and angry. When he calls he accuses us of not meeting our ob= ligations and demands information and says things like, "if you do not prov= ide this information I will turn you in." We understand our responsibilit= y to provide outage information to the ISO. We are diligent in completing = outage reports and submitting them to the outage coordination desk at the I= SO. The ISO is requiring an additional communication with the Real Time gr= oup to either: 1) confirm that the outage ended as planned, or 2) change th= e outage timing if required. Although, to my knowledge, this requirement i= s not in the ISO tariff, and has not been communicated to SCs in writing in= any way, and furthermore is a waste of time for everyone, will make effort= s to do this. The ISO should recognize, however, that in most cases, our R= eal Time Group is not aware of outages our generator SC clients, nor should= they be, as these units our off line and therefore "out of play" in Real T= ime. Hildago should work to communicate better and treat people with respe= ct. He clearly is not doing that with us. =20 Thanks Chris
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