Enron Mail

From:daniel.diamond@enron.com
To:andy.zipper@enron.com
Subject:EOL Email
Cc:jay.webb@enron.com, kal.shah@enron.com
Bcc:jay.webb@enron.com, kal.shah@enron.com
Date:Thu, 24 May 2001 06:34:15 -0700 (PDT)

Andy,
I know EOL email is far down on the priority list but I wanted to forward the responses to you. Just about everyone we spoke with gave a positive response. It looks like our biggest hurdle is getting them to actually complete the information and not just ignore it. If we ever went forward with this, I would suggest that we use pop up boxes first and then forward a list of the remaining names that we need to the Master User to fill out.

-Dan


Here is a list of the companies and their responses about receiving email updates from EOL:

Company Response
Kansas City Power & Light No problem asking for the information as long as it is strictly for our use
Central Hudson Gas & Electric Co. "
Cline Resources & Development Co. "
Duke Sounds great
Vitol Sounds fine
Coastal Perfect
Koch Preferable
BP Canada No problem with it
Chevron Canada Would fill out the information
Engage Canada Said that about 50% of the traders would take the time to give us the info.
TransCanada They would fill it out
SaskEnergy Inc. Not too excited about the deal but would consider it
Burlington Resources Master User actually responded by sending a full list of user names, ids, emails and what they trade.
Unocal Felt if we sent out a pop up survey about half of his traders would fill in the info.
CMS Thought most traders would ignore a survey as they feel Enron has too much information about them already. However, if we sent the Master User a form that would assist in a higher level of customer service, he would fill out the information.
BP Amoco Felt most traders would ignore a survey unless they were forced to fill it out