FW: Ms. Kitchen's office / High quality co-sourcing of customer

Mime-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
X-From: Cannon, Lydia </O=ENRON/OU=NA/CN=RECIPIENTS/CN=LCANNO2<
X-To: Zipper, Andy </O=ENRON/OU=NA/CN=RECIPIENTS/CN=Azipper<
X-cc:
X-bcc:
X-Folder: \Zipper, Andy\Zipper, Andy\Deleted Items
X-Origin: ZIPPER-A
X-FileName: Zipper, Andy.pst

Let me know.

LCannon

-----Original Message-----
From: "Vishal Seigell" <vseigell@daksh.com<@ENRON [mailto:IMCEANOTES-+22Vishal+20Seigell+22+20+3Cvseigell+40daksh+2Ecom+3E+40ENRON@ENRON.com]
Sent: Wednesday, May 30, 2001 4:04 PM
To: Cannon, Lydia
Subject: Ref: Ms. Kitchen's office / High quality co-sourcing of customer service from Amazon and Intuit partner

Dear Lydia,

It was great speaking with you. I was advised by Ms. Kitchen's
office to touch base with Mr. Zipper for a presentation. As we
discussed, I am enclosing a brief profile of Daksh for your review.
(PDF file attached)

We provide online contact management services (such as
e-mail, chat etc.) for both eBusiness and traditional-economy
players embracing the web. Our clients include Amazon.com,
Intuit Inc. and PayPal Inc. (the largest Internet payment
service with over 6 million customers). We are currently
operating at an annualized volume of about 3 million
e-interactions and transact with over 30 million customers
in the US on behalf of our clients. We have now close
to 650 people and have extensive experience on multiple
contact management platforms including Kana, eShare,
Mombassa, Siebel, Talisma, Amazon.com proprietary
platform etc.

You could also visit our website www.daksh.com
<http://www.daksh.com<;, to learn more about our company,
the team and services we offer.

Key benefits we offer include:

* Unique co-sourcing model (operating through dedicated
teams, customized processes and close-knit relationships)
* High performance metrics - we will at least match
your metrics
* Significant reduction in time to market - typical
50-100 man projects go live in 6-8 weeks from sanction
* Large cost savings - at least 50% of your current cost
base

I would really appreciate an opportunity to set up a
longer conversation on this opportunity with our
Head of Business Development, Arijit who is based in
New Jersey.

Please do not hesitate to contact us for any questions.
Looking forward to hearing from you.

Thanks and Best Regards,

Vishal Seigell
Business Development
Daksh.com eServices Private Ltd.
Desk : 408 736 3433
E-mail: vseigell@daksh.com
542, Lakeside Drive, Suite 5
Sunnyvale, CA 94086
---------------------------------
Arijit Sengupta
Head - Business Development & Projects
Daksh eServices
Tel: (646)729-7177
Fax: (646)349-4648
E-mail: arijit.sengupta@daksh.com
Web: <http://www.daksh.com/<;
--------------------------------

- Daksh-profile.pdf