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Enron Mail |
---------------------- Forwarded by Bob Shults/HOU/ECT on 03/09/2001 02:53 PM --------------------------- "Maria O'Neill" <maria.o'neill@enform.com< on 03/09/2001 01:10:19 PM Please respond to <maria.o'neill@enform.com< To: "Chris Edmonds \(E-mail\)" <chris.edmonds@truequote.com< cc: "Stewart D. Clark \(E-mail\)" <Stewart.Clark@enform.com<, "Matt Motsinger \(E-mail\)" <Matt.Motsinger@enron.com<, <bob.shults@enron.com<, "Jennifer de Boisblanc Denny \(E-mail\)" <jdenny@enron.com<, <sheri.thomas@enron.com< Subject: Status of Enron/True Quote Integration Project Chris, The System Test environment has not been available this morning for a couple of reasons. During the code migration code last evening which resolved the problem of Power Prices not displaying correctly, an unrelated problem arose with one of the application controls that handles some of the grid display features. During one of the comipiles the .dll was corrupted. This has required us to rebuild the control and update the entire application to reference the newly rebuilt contol's class id. Although the Power products have been active since last night, we have been unable to bring the system test environment on-line for testing because of the corrupted application control. We anticipate that the system will be back up within the next hour, by 2pm (barring any other unforeseen problems). We apologize for any inconvenience that we've caused for the Enron testing effort this morning. To address Enron's concerns expressed to you during this morning's conference call, here is what we are currently doing in each of these areas: Performance of the system - We believe we know exactly what is causing the performance problem. However, the person that is best qualified to resolve that problem has been extremely busy addressing other issues, such as verifying that the integrity of the data and messages that are sent back and forth are accurate. This person will spend the majority of today and tomorrow fine-tuning performance. We have a very high degree of confidence that we can improve performance in short order to the level that is acceptable to Enron. Power Prices - We observed some problems with the Power filters and took these products offline yesterday so that we could work on the problem. We believe the problem has been resolved and have migrated the code to System Test. Although Power Prices are available right now, the System Test environment is offline right now due to code migrations unrelated to the power issue. Notification of Failed Transactions - The concern is that when a user's order results in an attempted transaction against EOL and a Failure message is received from Enron, the True Quote system does not display a message to the user explaining that Counterparty was not available to fill the order. We have analysts working on the notification messages right now. If a user's order is submitted with a duration of 'Fill or Kill' and the order is not filled at least partially, we plan to push a message notification to the user stating the following: "Your order was received by the system; however, no counterparties were available to fill your request". We may also display a 'small print' disclaimer at the bottom of the message that says: *Orders may not be filled due to unavailable volume, credit limitations, or another platform particpant acquiring the volume slightly ahead of your order request." The wording of this message is pending approval by True Quote executive management. These changes will be migrated to System Test this weekend. Stress Testing - We are also concerned with the lack of stress testing that we have been able to perform and have been concerned with amount of realistic functionality testing that can be accomplished given the compressed testing timeframe. True Quote is dedicated to completing as much functional testing and performance tuning as possible and will have our entire team here all weekend to press forward with these efforts. It was our understanding that Enron and True Quote management had decided to forego stress testing in order to take this system into production by March 12. We have assumed and planned for more rigorous stress testing using the System Test environment AFTER March 12 to improve performance over the coming weeks. If management has now decided that a thorough and complete system wide stress test is a pre-production requirement, then we agree that March 12 is not a realistic Go-Live date. Yesterday, we received several errors from EOL when we attempted to login and when we attempted to execute transactions. The following is a list of errors that we received throughout the day: 9:07 a.m. to 9:10 a.m. Received three "Internal Server Error - Unable to process request" messages 12:10 a.m. Received three "Internal Server Error - Unable to process request" messages 12:13 a.m. Attempt Transaction failed with "Failure: Broker user's session invalid" message 12:14 a.m. Receved "A connection with the server could not be established" message 12:15 a.m. Received "Failure msg = User not found in session" Code = "Bus" message 12:25 a.m. Received "Internal Server Error - Unable to process request" message 2:43 p.m. Received two Attempt Transactions failed with "Failure: Broker user's session invalid" messages 2:51 p.m. Attempt Transaction failed with "Failure: Broker user's session invalid" message 3:06 p.m. Attempt Transaction failed with "Failure: Broker user's session invalid" message 4:47 p.m. Attempt Transaction failed with "Counterparty has no offer access to product" message We are concerned about the stability of the Enron servers. Could you please ask Bob in investigate why we are getting these types of errors throughout the day? We are also concerned that the process for verifying the status of a transaction that has not completed in a reasonable amount of time is not yet in place at Enron. We see this as a critical process that must be in place and working before we go live. In addition, we have experienced things like receiving messages that we had not anticipated, receiving random credit updates that we thought we had agree that we would not receive, and changes in XML attributes and content that we had not seen in previous testing. We are working very hard to address issues as quickly as we can and appreciate very much having Matt Mottsinger addressing issues on Enron's side as quickly as possible. We will take their offer on using Matt to a higher degree. If it makes sense for him to be here at our site this weekend, than we are happy to find him place to work in our environment, but if it makes more sense to have him available from Enron's location, we can stay in contact with him via telephone. Maria F. O'Neill Senior Manager, EnFORM Technology Enterprise TransFORMation Through Technology 3 Greenway Plaza, Suite 800 Houston, TX 77046 Office - (713)350-1891 Cell - (713)416-3308
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